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Knowledge Base

Legacy Products

Legacy Products

Information about Discontinued and Obsolete Products

How to connect MiC 96k or Jam 96k to USB-C equipped Mac

Is my Mic 96k or JAM 96k compatible and able to work with Windows?

Control Remote not detected in Control App for Element or Ensemble Thunderbolt

Duet, Quartet, and Ensemble Thunderbolt's 1/4" and XLR inputs explained

Can I use my Apogee Firewire device through the USB or Thunderbolt ports on my Mac?

Where can I get an iOS Lightning cable to connect my ONE, Duet or Quartet to iPad, iPhone or iPod Touch?

Legacy Unit Replacement Parts Information

AD-16x & DA-16x

AD-16x & DA-16x User's Guide, Documentation, and Downloads

How do I reset AD16X and DA16X?

How to turn on Advanced Routing Mode on the AD-16x and DA-16x

AD-16x and DA-16x Pinout Diagram for AES and Analog

00.00 displayed on AD/DA-16X Converters

My AD-16x or DA-16x is showing up as a Rosetta in Maestro for Symphony 64 or Mobile

My AD-16x or DA16-x in Advanced routing is showing up as the wrong device in Maestro for Symphony64 or Mobile

Is AD-16X, DA-16X, Rosetta 200, or Rosetta 800 compatible with Pro Tools HDX?

AD-16X Output Impedance

AD-16x Input Impedance

Troubleshooting: How to show ALL LIGHTS on Big Ben, AD-16x ,DA-16x

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AD-16 & DA-16 (non-x versions)

AD-16 & DA-16 User's Guide, Documentation, & Downloads

AD-8000

AD-8000 User's Guide, Documentation, and Downloads

AMBEO Smart Headset

How to begin using the AMBEO® Smart Headset

What is “Transparent Hearing” and how does it work?

What is “Situational Awareness”?

What is 3D Audio and why do I need it?

What Apple products is the AMBEO SMART HEADSET compatible with?

Will AMBEO SMART HEADSET work on my Mac or PC?

Will the AMBEO Smart Headset work with my Android Phone?

Can I answer phone calls with the AMBEO SMART HEADSET?

Why are there microphones on the earpieces of AMBEO Smart Headset?

Active Noise Cancellation isn’t canceling external noise – how can I improve it?

How can I distinguish the Left earpiece from the Right on the AMBEO Smart Headset?

How do I obtain the best earpiece fit with AMBEO Smart Headset?

How can I record audio (no video) with AMBEO SMART HEADSET?

How can I improve the bass response of AMBEO Smart Headset?

What is the System Requirements for the AMBEO Smart Headset?

How can I share my videos recorded with AMBEO SMART HEADSET?

Will I get notified about Firmware/Software Updates for my AMBEO Smart Headset?

TECH BULLETIN: AMBEO Smart Headset recordings through Apogee MetaRecorder are at the wrong sample rate

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AMBus Cards

AMBus Cards: User's Guide, Documentation, and Downloads

Big Ben

Big Ben User's Guide, Documentation, and Downloads

How do I reset the Big Ben?

How to check if a light is burned out on the Big Ben, AD-16x, or DA-16x

Do I need the X-Video Big Ben option to lock to Video?

What is the purpose of the WC OUT/TERMINATION LEDs on the front panel of Big Ben?

Can Big Ben send word clock signals via its digital audio outputs?

How much can I slow down or speed up from the original sample rate?

How do I update the firmware on Big Ben?

How do I use the X-Firewire Option Card in the Big Ben like it says in the User's Guide?

Does Big Ben support tri-level HD sync formats when using the X-Video card?

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Duet (Firewire)

Duet FireWire User's Guide

Duet FireWire has no output from audio software applications and is flashing

Does the Apple Thunderbolt to FireWire adapter work with Duet FireWire & Ensemble Firewire?

Duet Firewire Impedance Specs

What is the impedance of Duet (FireWire) headphone output?

When I press the encoder to select an input or output, the selection is unavailable. Why?

I’ve connected my guitar, but I’m not getting any input. What should I check?

Is it possible to daisy-chain Duet to an external FireWire hard drive?

Does Duet FireWire have balanced outputs?

Does the Duet Firewire Breakout Box Have balanced outputs?

Intermittent Crackling/Popping/Noise

How to Reset Duet (FireWire)

Can I connect my Duet 2, ONE, Symphony I/O or Duet FireWire to iPad?

When I shut down my Mac, the Duet FireWire Out LED flashes. Is this normal?

I hear noise on Duet's output when nothing is connected

Does the Duet Breakout Box add more inputs?

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Duet 2

How do I use the custom Duet 2 I/O labels in Logic?

Power Supply Information: Duet 2

My Duet 2 settings are not being saved when restarting my computer, or when I reconnect it later?

Is Duet 2 (USB) compatible with Pro Tools?

Does Duet 2 (USB) work with Reason, Cubase or Ableton?

Duet 2 Specifications

The touch buttons don't work consistently.

My Duet 2 shows up as a Duet 1 in Apogee Firmware Updater

Duet 2 System Requirements

Why can't I connect my Duet 2 or Firewire to iPad?

What are the dimensions of Duet 2 (USB)?

Can I use Duet 2 (USB) for recording ribbon mics? Do the preamps provide enough gain?

I've connected my studio condenser mic to Duet 2 (USB), but I'm not getting any input. What should I check?

Can I bypass the preamps in Duet 2 (USB)?

Can I set the headphone and line outputs to different levels?

I’m not getting any output from audio software applications through my Duet 2. What should I check?

Duet (FireWire) vs. Duet 2 (USB)

Legacy Duet Guide for Intel and Apple Silicon Macs

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Duet for iPad/Mac/PC (USB)

Duet for iPad & Mac User's Guide, Documentation, and Downloads

Is Duet compatible with Mac OS X Yosemite (10.10)?

Power Supply Information: Duet for iPad & Mac

Is Duet compatible with Mac OS X Mavericks (10.9)?

Can ONE, Duet or Quartet route audio from an iPad directly into a Mac?

How do I reset the Duet 2 or Duet for iPad & Mac?

Not getting sound from Duet

Duet iOS Touchpads

Pinout Diagram for Duet USB & Firewire Breakout Box Cable

Duet for iPad & Mac not showing up or being recognized on iPad or iPhone

How do I record audio from the internet or another app using my Duet?

Can a USB mouse, Hub or other device be connected to Duet's USB MIDI Port?

How to connect external microphone preamps to Duet USB

Connecting Microphones and Instruments to Duet

How do I clean the front OLED screen of my Duet?

Duet for iPad & Mac not recognized in firmware updater

Duet for iPad & Mac Static or clicks at 88.2K 96K with Adobe Audition

Where is the serial number on my Duet?

What does the display of a white Apogee logo "A" on the top panel OLED indicate?

Setting up Duet with Avid Pro Tools

How to use the low latency mixer

Can I use my Duet for iPad & Mac as a bus-powered interface on a Windows computer?

Using Duet with Apple Logic

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Avid Pro Tools Duet

I need technical support for my Pro Tools Duet or Pro Tools Quartet. Who do I contact?

Can I use the Pro Tools | Duet or Pro Tools | Quartet with my Mac?

My Avid Quartet isn't showing up in Maestro

Can I use the Pro Tools Duet or Pro Tools Quartet with my iPad, iPhone, or iPod Touch?

Element Series

Using Apogee Control iOS App with Element

Why is Element Thunderbolt 1 and Ensemble Thunderbolt 2?

With 2 Elements, controls for Mixer aren't working OR they're controlling the wrong Mixer

How to Set Up Multiple Elements

What is the latency of the Element system?

Can I connect an Element Series interface with other Apogee interfaces?

Element (24, 46, or 88) doesn't power up when I connect it to my display monitor or my MacBook.

What are the analog and digital in/out numbers in my recording software for Element & Ensemble Thunderbolt?

How to setup and test optical inputs and outputs in Control for Element units?

Can I use an Element Series interface in Standalone mode?

Are there any limitations when connecting multiple Element interfaces?

How many Element Series interfaces can I connect to my Mac?

Is the Element Series Windows compatible?

Element Rack Ear Measurement diagrams for models 24, 46, 88

Error message: System ran out of critical resources, you must reboot your Mac!

Element 88 - no volume control over the Alt outputs

Logic Direct Monitoring Details

How do I get started with the Apogee Control mixers?

Why is there only one Thunderbolt port?

What OS versions and Apple hardware devices are supported?

Apogee Control Mac App FAQ's

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Ensemble (Firewire)

Can I daisy chain 2 Ensemble FireWire's to get 16 analog I/O?

Is Ensemble FireWire compatible with Mac OS X Mountain Lion (10.8)?

Ensemble FireWire User's Guide

Can I use Ensemble Firewire or Duet Firewire with Apple Silicon (M1 & M2) Macs?

Navigating the Front Panel of Ensemble Firewire

Real Panel Connections on Ensemble FireWire

How to record with the low latency mixer on Ensemble FireWire

Ensemble (Firewire): Maestro 2 Device Settings

Ensemble FireWire Maestro 2 Input Tab Window

Ensemble FireWire Maestro 2 Toolbar

Routing Ensemble FireWire

Ensemble FireWire Maestro 2 Output Tab

Setup Ensemble FireWire for Standalone Mode

I want to run Ensemble FireWire at 176.4 or 192 kHz, but I only see 44.1-96 kHz in Audio MIDI Setup.

Why is the Status LED Flashing Blue on Ensemble FireWire?

The power switch’s blue LED is lit, but no other LEDs are on. Is Ensemble FireWire working?

I don't see any signal on the meters on Ensemble FireWire

How do I use Ensemble FireWire's custom labels in Logic?

Where is the serial number on my Ensemble?

Can I use Ensemble FireWire on my iPad or iOS device with Maestro for iOS?

Setting Clock Source for Ensemble FireWire

Ensemble FireWire Impedance Specs

Can I bypass the preamps in Ensemble FireWire?

There's no signal on analog output 1-2 for Ensemble FireWire

Ensemble FireWire's Status LED

Making Settings with Software Control Panels for Ensemble FireWire

Setting Sample Rate for Ensemble FireWire

I’m trying to clock Ensemble FireWire to an external clock source such as Big Ben, but the STATUS LED is flashing

I have no output but I see metering on the front panel of Ensemble FireWire

Making Settings with Ensemble FireWire's Front Panel Encoder Knobs

Ensemble FireWire Digital I/O

How do I reset Ensemble to its default settings?

Ensemble Firewire firmware update did not finish properly.

Ensemble FireWire doesn’t show up in my audio program or in Audio MIDI Setup.

See more

Ensemble (Thunderbolt)

How to Set Up Element and Ensemble Thunderbolt Together

How to setup and monitor with an Ensemble Thunderbolt and Element in Multi-Unit Mode

How to use Ensemble Thunderbolt as a Standalone converter

Is your Audio coming through the Ensemble on the wrong output channel?

Ensemble Thunderbolt System Requirements

Does Ensemble Thunderbolt have an auto power-on feature?

Power-up order for Ensemble Thunderbolt

The Ensemble is frozen in the middle of the boot-up with the Apogee 'A' logo and/or 3 dots on the screen.

Why does my Ensemble or Symphony Thunderbolt need to be replugged every time I turn it on?

Does Ensemble Thunderbolt require a Thunderbolt 2 computer?

Popping noises on the analog outputs

How to use Ensemble Thunderbolt with Quartet to expand inputs

Ensemble Thunderbolt Quickstart & User's Guide

How to Factory Reset / Initialize Ensemble Thunderbolt

How To Use Ensemble Thunderbolt Insert Sends and Returns.

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GiO

GiO User's Guide, Documentation, and Downloads

Does GiO work with the latest version of macOS?

What are GiO's MIDI control assignment numbers?

Can GiO be connected to a computer via USB hub?

Can I plug a microphone into GiO?

Can I use GiO with my iPhone or iPad?

How do I set a recording level with GiO?

How can I verify that the buttons on my GiO are transmitting data?

GiO LEDs not showing Color, GiO not working

Can the Gio be used with the USB MIDI Input on the Duet for iPad & Mac?

Can GiO be used with the USB MIDI Input on the Quartet?

GiO's LEDs are all white (no colors) with USB 3.0 connection

Setting up GiO for GarageBand audio input and output

Is GiO compatible with Pro Tools?

Does GiO work with bass guitars?

Can I run GiO by itself, or does it have to be plugged into a computer?

Does GiO work with Reason, Cubase or Ableton?

GiO doesn’t appear in macOS System Preferences

Can I use GiO's and another audio interface input/output together in the same session?

Can I still use GiO’s footswitches while using another Apogee interface (such as Apogee’s ONE) for audio input and output?

How do I set the input control of my powered speakers?

What sample rate should I record at?

When recording in GarageBand, I can see an input signal but I can’t hear it.

There’s no signal at GiO’s output.

What expression pedals are compatible with GiO?

None of GiO’s lights are illuminated - is my GiO powered on?

Can I use GiO with other applications besides Logic or GarageBand?

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Jam

Where's the MiC or JAM Complete User's Guide?

JAM Key troubleshooting points to determine whether the device is faulty

Is JAM compatible with iPad Mini?

Is Jam compatible with iPhone/iPad?

Can I use an Impedance Matcher for connecting a dynamic microphone to Jam?

Who should update the firmware on their JAM?

My JAM is not recognized by my iPad 2 with iOS 5, what’s wrong?

Setup Jam with Avid Pro Tools

What can I connect to JAM?

What does the LED color indicate on Jam?

I can't hear my guitar when using Jam

Can I connect a the line output of a device to JAM?

Which iPad/iPhone apps are compatible with Jam?

Is JAM compatible with Mac OS X Mountain Lion (10.8)?

Is Jam compatible with Android?

Can I charge my iPad/iPhone while using Jam?

Clicks and Pops on iOS devices with Jam

Can I play along with my music on iPad/iPhone with Jam?

Can I use my effects pedals with JAM?

Can I use JAM on stage?

JAM doesn’t work when using Apple earbuds (with mic)

Can I connect a microphone to JAM?

Is JAM compatible with Mac OS X Mavericks (10.9)?

Where is the serial number on my Jam?

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Maestro App

iOS Maestro Update (version 1.12) - Firmware update for JAM Plus & HypeMiC

Can I use Apple's USB camera kit adapter to connect my Apogee device to iPad?

How to Clear Meters using Maestro on iPad, iPhone, iPod Touch

Maestro 2

What is the Group function in Apogee Maestro 2?

What is the 'A button' (device ID) in Maestro 2 for?

How do I check what versions of hardware, firmware, and software I'm using in Maestro 2?

How do I use the low latency mixer in Maestro 2 with Apogee USB interfaces?

Maestro 2 crashes when I launch it.

Can Maestro on iPad/iPhone control Maestro on a Mac remotely?

Can Maestro 2 be controlled with a MIDI controller or control surface?

The Input/Output Routing tabs in Maestro 2 are blank and not populated

Why are the input and output level/volume popup indicators not showing up?

I want Maestro 2 to be opened automatically when I connect my device. What should I do?

Can I copy and paste About Maestro 2 information?

Is Maestro 2 compatible with all Apogee products?

All of my LED Meters are fully illuminated.

The speaker icon is blinking and I can't hear sound

Maestro 2 is not recognizing my Apogee interface on my Apple Silicon Mac computer.

“No Apogee Systems Found” in Apogee Maestro or "Waiting on Device" in Apogee Control software and my interface is not recognized

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MiC

Does MiC Work with iPod touch?

How to connect Mic96k and Jam96k to iOS devices on iOS 16 and above if not detected.

Is MiC compatible with Pro Tools?

Is MiC compatible with my iPhone/iPad?

I can't get my MiC 96k or Jam 96k to work on my iPad or iPhone. [Updating the Firmware on MiC 96k & JAM 96k for iOS 11 or greater]

Does MiC work with iPod touch?

Can I connect Mic96k & Jam96k to an iOS device with a USB C port?

Setting up MiC with Avid Pro Tools

What do the different LED colors mean on the JAM and MiC?

How to use MiC and Mic 96k with Garageband 10 on Mac

Differences between the original MiC and the Mic 96k

Why can't I use my Apogee MiC with Skype, Facetime or phone calls on iPhone or iPad?

Long latency after putting the Mac to Sleep - OS X 10.6.8

Do I need to download any software/firmware for MiC?

Can I use MiC for recording using a Boom Arm ?

How to Setup Apogee MiC 96k with Cubase on Windows PC

What iPad/iPhone apps are compatible with MiC?

How to Setup Apogee MiC 96k with Reaper on Windows PC

How to attach MiC to the included tripod.

MiC Dimensions

MiC not initialized (no blue LED) after a cold start of the iOS device

Does MiC work with FaceTime on iPad/iPhone?

How to Setup Apogee MiC 96k with Ableton Live on Windows PC

MiC is connected, the LED is green, but I can't hear my voice!

Where is the serial number on my MiC?

Recording in GarageBand on a Mac with MiC and JAM

Will MiC work with my computer?

Can I use two MiCs or JAMs at the same time on iPad?

Can I use two MiCs at the same time with my Mac?

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MINI Products

MINI-DAC MINI-ME, MINI-MP User's Guide, Documentation, & Downloads

My Apogee Mini Series converter emanates a repetitive clicking upon powering on the device?

AES Pinout Diagram for Mini-DAC

PSU (power supply) specs for Mini-DAC, Mini-Me, Mini-MP

Mini-Me Input Impedance Specs

Mini-DAC Output Impedance

How do I play computer audio through Mini-Me SPDIF or AES digital outputs?

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One

ONE: Connecting an Instrument

ONE: Connecting an Apple Macintosh computer

Is ONE compatible with Mac OS X Mountain Lion?

ONE: Selecting ONE for Mac Sound Input/Output

I don't see any input or output on the meters.

ONE: Using the internal mic

ONE Headphone Output Impedance

How do I setup ONE as my audio device in GarageBand?

How do I connect ONE to powered studio monitors?

ONE: What sample rate should I record at?

ONE: Connecting Powered Speakers

ONE: Connecting a Microphone

ONE: Setting the Output Level

ONE: Setting the Input Gain

ONE: Muting the Output

ONE: Top Panel 48V Indicator

Why do I only hear the left output channel when recording with ONE in Garageband?

ONE: How do I set the volume level of my powered speakers?

ONE: Controlling ONE’s Input/Output Parameters

Can I install the ONE for iPad/Mac firmware to my original ONE (first generation) for iPad compatibility?

Where is the serial number on my ONE (Original)?

ONE: Connecting Headphones

ONE: Connecting ONE’s breakout cable

Is ONE compatible with Pro Tools?

Can I use ONE's internal mic, external XLR mic, or 1/4" instrument input at the same time?

Can I bypass the preamps in ONE?

The light is flashing on my ONE and I can't hear anything!

ONE: What is phantom power?

ONE: Connecting a Home Stereo

Can I use ONE with my iPad?

I hear noise on ONE's output when nothing is connected

ONE: How do I set a recording level?

ONE (Original): OS X System Preferences - Sound

Does ONE work with Reason, Cubase, Ableton, or ProTools?

ONE: Setting the Sample Rate

Can I use a USB Battery/Power Bank with my One?

ONE Breakout Cable Pin-Out Diagram

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One (iPad, Mac, PC)

How to use the Maestro low-latency mixer with the ONE for iPad & Mac

Not getting sound/no input or output from ONE for iPad & Mac

How to connect ONE to your car's sound system

My ONE won't power on when connected to iPad, iPhone, or iPod touch

How long is the battery life with ONE for iPad/Mac?

ONE for iPad & Mac Static or clicks at 88.2K 96K with Adobe Audition

Pro Tools doesn't recognize my ONE after being disconnected

ONE: Top Panel 3-Segment LED Meter

Does ONE for iPad & Mac have MIDI I/O

Does the ONE for iPad & Mac recharge its AA batteries when plugged in to AC ?

How do I use the custom ONE I/O labels in Logic?

I want Maestro to be opened automatically when I connect my ONE. What should I do?

ONE for iPad & Mac input distortion on iOS 9.2 and 9.2.1 (FIXED)

Maestro on the iPad/iPhone/iPod Touch shows v0.0.0 for ONE's firmware even though I already updated it

ONE for iPad & Mac Tutorials: How to Setup an External Mic

One for iPad & Mac: After changing AA batteries ONE is not seen

Can I use my ONE for iPad & Mac as a bus-powered interface with a Windows computer

ONE for iPad & Mac Tutorials: How to Setup the 1/4" Instrument Input

ONE for iPad & Mac Tutorials: How to Setup the Internal Microphone

Will the ONE for iPad & Mac charge batteries?

ONE for iPad & Mac: What batteries are best to use for ONE ?

How do I reset the ONE for iPad & Mac?

ONE for iPad & Mac: After disconnecting, iTunes / Logic won't work

ONE for iPad & Mac: Flashing Red Over LEDs while running batteries

Can't get Instrument input in GarageBand with ONE for iPad & Mac

One for iPad & Mac: Do you have to use the AC adapter to power a 48v Condenser Mic ?

Can ONE for iPad/Mac use phantom power (+48v) when running off of the battery power?

Does the ONE for iPad & Mac charge an iPad when running of internal Batteries ?

Legacy One Guide for Intel and Apple Silicon Macs

ONE for Mac and ONE for iPad & Mac User's Guide, Documentation, and Downloads

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PSX-100

PSX-100 upgrade information for Single-Wire AES and UV22HR Dither

Quartet

Power Supply Information: Element / Quartet / Thunderbridge

What apps/programs does Quartet work with?

Can the assignable Touchpads or Controller Knob be linked to MIDI functions?

Quartet powers on/off when connected to a powered USB Hub or laptop

Are all MIDI devices compatible with Quartet's USB MIDI port?

Quartet's speaker icon is missing, and the speaker touchpad is inactive

Quartet: Pops heard in Speakers or Headphone Output on Start up or Sample Rate Change

Quartet's USB cable easily disconnects from the mini connection on the device

Using 2 Quartets - Aggregate Device Setup

Using Quartet with Duet 2 - Aggregate Device Setup

Does Quartet work with Final Cut Pro?

Is Quartet USB Core Audio Class Compliant?

How do I connect Quartet to my iPad, iPhone, or iPod Touch?

Can I use two Quartets simultaneously?

Does Quartet work with Apple FaceTime?

Does Quartet work with Digital Performer?

Does Quartet work with Ableton Live?

Does Quartet work with Reaper?

How can I reset Quartet's A B C Assignable Touchpads to Default?

Changing an Input setting for Quartet disables grouping

Does Quartet work with Skype?

Does Presonus Studio One work with Quartet?

Quartet: Can the Encoder Knob be used to Scrub Audio or Video ?

Can I connect PCB or S/PDIF optical signal from my TV or stereo to Quartet's Digital Inputs?

Can a USB mouse, hub or other device be connected to Quartet's USB MIDI Port?

Quartet: Is the long thumb screw on the back an earth ground connection?

Can Quartet lock to an ADAT/SMUX optical clock source?

How do I clean Quartet's OLED display screen?

What are the dimensions of Quartet?

What MIDI devices are compatible with Quartet?

Updating Quartet Firmware via Maestro for iPad, iPhone, iPod Touch

How to insert outboard gear with Quartet

Can I connect an external hard drive to the USB MIDI port on Quartet?

Can I connect Quartet to the USB port on an Apple Thunderbolt Display?

Can the brightness of Quartet's Touchpads or OLED screens be adjusted?

How to setup multiple speaker sets with Quartet

Quartet is not recognized by my iPad after powering on the device

Quartet does not charge fully depleted dead battery for iPhone, iPad, iPod

When updating Quartet's firmware, application is stuck on 100%

Quartet doesn't power up and is not recognized after waking the Mac from sleep

Quartet: Changing Speaker Output assignment turns off active Mute, Dim, Sum

Using Quartet with Ensemble

Quartet's ABC touchpads are not responsive when I press them

Where is the serial number on my Quartet?

How do I Reset Quartet to the Factory Default settings?

I want Maestro to be opened automatically when I connect my Quartet. What should I do?

Why doesn't Quartet use USB 3.0?

Why doesn't Quartet use Thunderbolt?

Quartet: Does Quartet work with macOS Guest or Non Admin accounts log in?

Quartet stays powered up after the computer shuts down

Can I use 1/4" balanced TRS cables to connect line-level devices such as external mic pres?

Do my settings get stored on the computer or in Quartet?

Quartet does not pass audio after cold boot on Windows 10

Legacy Quartet Guide for Intel and Apple Silicon Macs

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Rosetta 200

Rosetta 200 User's Guide, Documentation, & Downloads

There is no sound coming out of the Rosetta 200

Rosetta 200 Sample Rate Conversion

Rosetta 200 Impedance Specs

How do I reset Rosetta 200?

How do I calibrate my Rosetta?

How do I switch between ADAT and S/PDIF optical?

Troubleshooting: Rosetta 200/800 Show ALL Lights

Rosetta 200 Power Supply Specifications

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Rosetta 800

Rosetta 800 User's Guide, Documentation, & Downloads

Is it possible to use the X-Digi-Mix option card in Apogee converters other than the Rosetta 800?

Rosetta 800 Impedance Specs

How do I reset Rosetta 800

Rosetta 800 Power Supply Specifications

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Rosetta AD

Rosetta AD User's Guide, Documentation, & Downloads

The Rosetta AD only has a word clock output, is there any way to have it slave to an external clock?

Sennheiser ClipMic

How can I record audio (no video) with ClipMic?

Will ClipMic work on my Mac or PC?

Apple products compatible with ClipMiC

What is the warranty policy for Sennheiser ClipMic?

Will the ClipMic work with my Android Phone?

How much power does ClipMic drain from my iOS device?

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Symphony32 PCI Cards

Symphony32 User's Guide, Documentation, and Downloads

Symphony 64 PCIe & Thunderbridge

Symphony64 PCIe & Thunderbridge User's Guide, Documentation, and Downloads

The Symphony Source setting keeps getting set to the wrong Port selection

"Bus Error" when using Symphony64 PCI card or Symphony64|ThunderBridge

What is 'SBUS' (connecting 2 Macs together via 2 Symphony64 cards) and is it still supported?

What is 'VBus' and how do you use it?

Symphony64 Thunderbridge not showing up correctly after updating to macOS 10.12 Sierra

Why is Mac OSX 10.6.8 not supported with Symphony ThunderBridge

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Symphony I/O Mk 1

Symphony I/O: Hardware Reset (Initialize)

Symphony I/O Release 5.5 System Requirements

Symphony I/O (Mk1) Release v5.5: Notes and Comments

Symphony I/O Firmware and Software Installer Release 5

Symphony I/O: Audio Interface Mode (AIM)

Symphony I/O doesn't show up in Maestro and exclamation mark (!) icon stays on

Updating Symphony I/O firmware

The Symphony I/O firmware update fails or gets stuck

Connecting 2 Symphony I/Os to a Symphony 64 Thunderbridge or PCIe card

The input and output channels from my 2nd Symphony I/O module don't show up

Symphony I/O not showing up as a USB audio device

Symphony I/O does not show up in Apogee Maestro 2

Level jumps when adjusting Symphony I/O's front-panel output encoder knob

Symphony I/O: Pinout Configurations

How to set the Symphony I/O Mk I to auto power on

Symphony I/O instructions to record with the Maestro low latency mixer

Symphony I/O - Pro Tools HD Quick Start Guide

Symphony I/O, AD/DA-16x and Rosetta series compatibility with Pro Tools HD 11 and beyond

Symphony I/O (mkI or mkII): Does the 2x6 (original or SE) I/O Module have Mic Preamps?

Mic Pre Module Frequently Asked Questions

Can MkII i/o modules be used in the older Symphony I/O?

After resetting Symphony I/O's Output Routing, the Speaker Sets feature no longer works

Symphony I/O: Connecting Synths and Keys without a D.I. or Mic Preamp

How does the routing for the Symphony I/O 2x6 I/O module show up in Pro Tools HD?

No sound or lower level on Symphony I/O outputs 1/2- how to set outputs 1/2 for Line Level

When my Symphony I/O is in USB Audio Interface Mode, can I sync to external devices?

No Output from Symphony I/O

How do I move to a new computer with my Symphony I/O MKI series?

Power Supply Information: Symphony I/O (mk1)

Setting up and configuring Symphony I/O for Pro Tools HD

The routing is incorrect/no audio in Pro Tools HD Native with Symphony I/O

Input routing incorrect in ProTools HD when 2x6 module installed in primary slot

Is Symphony I/O compatible with Mac OS X Yosemite (10.10)?

Does Symphony I/O work with versions of Pro Tools HD older than version 9?

Symphony I/O: No loop sync option in Maestro

Symphony I/O Rack Ear Holes Don't Line Up Correctly

SPDIF or ADAT/SMUX Optical does not work with Symphony I/O

No Analog Input on Symphony I/O

Calibrating Symphony I/O

Symphony I/O: Configuring Speaker and Headphone Outputs

Symphony I/O: Configuring Digital I/O Formats

Symphony I/O: Setting the Sample Rate

Symphony I/O: Setting the Clock Source

Symphony I/O: Navigating in Maestro

Symphony I/O: Connecting to a Mac's USB Port

Symphony I/O: Connecting to Pro Tools HD PCI Cards

An Introduction to Symphony I/O

Symphony I/O: Installing I/O Modules

Symphony I/O: Connecting to a Symphony 64 Thunderbridge or PCIe Card

I can't change the Symphony 64 card source port setting in System Preferences

Rack Mounting Symphony I/O

Symphony I/O: Setting Levels

Symphony I/O: Understanding Latency

Symphony I/O: Working with Front Panel and Maestro Level Meters

Symphony I/O: Using Soft Limit

Symphony I/O: Setting Speaker and Headphone Output Levels

Symphony I/O: Configuration Settings in Apple GarageBand

Symphony I/O: Configuration Settings in Apple Logic Pro

Symphony I/O: Configuration Settings on Your Mac

Error on launch of Avid Pro Tools (9 and up)

How do I set up Symphony I/O for 5.1 or 7.1 surround monitoring?

Outputs 1-2 on my Symphony I/O are lower than the other outputs

How do I use Symphony I/O connected to ProTools HD for audio output of other apps?

How do you directly record keyboards, synths, or drum machines with Symphony I/O?

How do I use 2 Symphony I/O's together with Symphony64?

Can I use the Symphony I/O Chassis just for headphone outputs, without any modules installed?

Do I use the same PC-32 or Digi-Link cable for both Symphony and Pro Tools HD?

How do I switch between Pro Tools HD card and Logic/Symphony 64?

How loud is Symphony I/O's fan?

Will Symphony I/O work without a Symphony 64 Thunderbridge or PCI-e card?

Where do I connect a microphone to the Mic Preamp Module?

Which I/O Modules may be installed in Slot 2, the upper slot?

My Symphony I/O did not include installed rubber feet

Symphony I/O & Pro Tools Delay Compensation

Assigning Symphony I/O MicPre to an input channel in Maestro

Symphony I/O Fan modification

How do I use the custom Symphony I/O labels in Logic?

I want Maestro to be opened automatically when I connect my Symphony I/O. What should I do?

Can I use Symphony I/O on my iPad or iOS device with Maestro for iOS?

Symphony I/O 2x6 card in slot 1: why can I only select Surround 5.1 even with 2nd card installed in slot 2 ?

Symphony I/O: 2x6: Why is standalone routing strange?

Tech Bulletin: Troubleshooting Symphony I/O Ribbon cables

Does Symphony I/O support analog and digital I/O simultaneously?

Can Symphony I/O be connected to two Mac Pro’s at the same time, one for Symphony and the other for Pro Tools HD?

Does Symphony I/O have better conversion quality than Rosetta Series and X-Series converters?

Why does Symphony I/O have USB 2.0 and not firewire?

Does Symphony I/O connect to the Pro Tools HD Native PCIe card?

Symphony 64 | ThunderBridge not recognizing Symphony I/O

Zero Downtime Symphony I/O Mk1 Trade-In FAQ

Legacy Symphony I/O MK I Guide for Intel and Apple Silicon Macs

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Symphony Mobile

Is Symphony Mobile still supported with current installers and macOS versions?

Symphony Mobile card User's Guide, Documentation, & Downloads

Trak2

Trak2 User's Guide, Documentation, & Downloads

X-Digi-Mix

X-Digi-Mix User's Guide, Documentation, & Downloads

X-FireWire

X-FireWire User's Guide, Documentation, & Downloads

X-Firewire Firmware Notes when used with AD-16x & DA-16x

X-Firewire FAQ's

X-FireWire Compatibility with Mac OSX

X-Firewire Firmware Update Procedure

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X-HD

X-HD User's Guide, Documentation, & Downloads

Differences in X-HD firmware versions

Updating X-HD Firmware for AD16x, DA16x, and Rosetta

X-HD Legacy Interfaces with Avid Pro Tools HDX PCIe

X-HD: There is no sound coming out of the interface.

X-HD: Inputs and outputs not all showing up in Pro Tools

Signal showing up on wrong channels in Pro Tools with AD16x, DA16x, or Rosetta

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X-Symphony

X-Symphony User's Guide, Documentation, & Downloads

X-Symphony Firmware Update Procedure

Using Legacy interfaces (AD16x, DA16x, Rosetta) with Symphony64 card or Thunderbridge

X-Video

X-Video User's Guide, Documentation, & Downloads