Knowledge Base
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Legacy Products
BOOM
User Guide
Getting Started
Troubleshooting
FAQs
Duet 3
User Guide
Getting Started
Troubleshooting
FAQs
Symphony Desktop
User Guide
Getting Started
Troubleshooting
FAQ's
Symphony I/O Mk 2
User Guide
Getting Started
Compatibility
Troubleshooting
FAQ's
Jam X
HypeMiC
User Guide
Getting Started
Troubleshooting
MiC +
User Guide
Getting Started
FAQ's
ClipMic digital 2
Getting Started
Groove
User Guide
Getting Started
FAQ's
Troubleshooting
Jam +
Getting Started
FAQ's
MetaRecorder
Getting Started
FAQ's
Troubleshooting
Plugins
Clearmountain's Domain
Clearmountain's Phases
Symphony ECS Channel Strip
Pultec EQP-1A
Opto-3A
Plugin FAQ's
Apogee FX Rack
Apogee Control Remote
Getting Started
FAQ's
FAQ
Compatibility
Webstore Orders
Warranty
Repairs
DAW
Optimization
Windows
Element Series
Announcements
Legacy Products
AD-16x & DA-16x
AD-16 & DA-16 (non-x versions)
AD-8000
AMBEO Smart Headset
AMBus Cards
Big Ben
Duet (Firewire)
Duet 2
Duet for iPad/Mac/PC (USB)
Avid Pro Tools Duet
Element Series
Ensemble (Firewire)
Ensemble (Thunderbolt)
GiO
Jam
Maestro App
Maestro 2
MiC
MINI Products
One
One (iPad, Mac, PC)
PSX-100
Quartet
Rosetta 200
Rosetta 800
Rosetta AD
Sennheiser ClipMic
Symphony32 PCI Cards
Symphony 64 PCIe & Thunderbridge
Symphony I/O Mk 1
Symphony Mobile
Trak2
X-Digi-Mix
X-FireWire
X-HD
X-Symphony
X-Video
First Take
Back to home
Knowledge Base
Legacy Products
BOOM
User Guide
Getting Started
Troubleshooting
FAQs
Duet 3
User Guide
Getting Started
Troubleshooting
FAQs
Symphony Desktop
User Guide
Getting Started
Troubleshooting
FAQ's
Symphony I/O Mk 2
User Guide
Getting Started
Compatibility
Troubleshooting
FAQ's
Jam X
HypeMiC
User Guide
Getting Started
Troubleshooting
MiC +
User Guide
Getting Started
FAQ's
ClipMic digital 2
Getting Started
Groove
User Guide
Getting Started
FAQ's
Troubleshooting
Jam +
Getting Started
FAQ's
MetaRecorder
Getting Started
FAQ's
Troubleshooting
Plugins
Clearmountain's Domain
Clearmountain's Phases
Symphony ECS Channel Strip
Pultec EQP-1A
Opto-3A
Plugin FAQ's
Apogee FX Rack
Apogee Control Remote
Getting Started
FAQ's
FAQ
Compatibility
Webstore Orders
Warranty
Repairs
DAW
Optimization
Windows
Element Series
Announcements
Legacy Products
AD-16x & DA-16x
AD-16 & DA-16 (non-x versions)
AD-8000
AMBEO Smart Headset
AMBus Cards
Big Ben
Duet (Firewire)
Duet 2
Duet for iPad/Mac/PC (USB)
Avid Pro Tools Duet
Element Series
Ensemble (Firewire)
Ensemble (Thunderbolt)
GiO
Jam
Maestro App
Maestro 2
MiC
MINI Products
One
One (iPad, Mac, PC)
PSX-100
Quartet
Rosetta 200
Rosetta 800
Rosetta AD
Sennheiser ClipMic
Symphony32 PCI Cards
Symphony 64 PCIe & Thunderbridge
Symphony I/O Mk 1
Symphony Mobile
Trak2
X-Digi-Mix
X-FireWire
X-HD
X-Symphony
X-Video
First Take
Legacy Products
Information about Discontinued and Obsolete Products
How to connect MiC 96k or Jam 96k to USB-C equipped Mac
Is my Mic 96k or JAM 96k compatible and able to work with Windows?
Control Remote not detected in Control App for Element or Ensemble Thunderbolt
Duet, Quartet, and Ensemble Thunderbolt's 1/4" and XLR inputs explained
Can I use my Apogee Firewire device through the USB or Thunderbolt ports on my Mac?
Where can I get an iOS Lightning cable to connect my ONE, Duet or Quartet to iPad, iPhone or iPod Touch?
Legacy Unit Replacement Parts Information
AD-16x & DA-16x
AD-16x & DA-16x User's Guide, Documentation, and Downloads
How do I reset AD16X and DA16X?
How to turn on Advanced Routing Mode on the AD-16x and DA-16x
AD-16x and DA-16x Pinout Diagram for AES and Analog
00.00 displayed on AD/DA-16X Converters
My AD-16x or DA-16x is showing up as a Rosetta in Maestro for Symphony 64 or Mobile
My AD-16x or DA16-x in Advanced routing is showing up as the wrong device in Maestro for Symphony64 or Mobile
Is AD-16X, DA-16X, Rosetta 200, or Rosetta 800 compatible with Pro Tools HDX?
AD-16X Output Impedance
AD-16x Input Impedance
Troubleshooting: How to show ALL LIGHTS on Big Ben, AD-16x ,DA-16x
See more
AD-16 & DA-16 (non-x versions)
AD-16 & DA-16 User's Guide, Documentation, & Downloads
AD-8000
AD-8000 User's Guide, Documentation, and Downloads
AMBEO Smart Headset
How to begin using the AMBEO® Smart Headset
What is “Transparent Hearing” and how does it work?
What is “Situational Awareness”?
What is 3D Audio and why do I need it?
What Apple products is the AMBEO SMART HEADSET compatible with?
Will AMBEO SMART HEADSET work on my Mac or PC?
Will the AMBEO Smart Headset work with my Android Phone?
Can I answer phone calls with the AMBEO SMART HEADSET?
Why are there microphones on the earpieces of AMBEO Smart Headset?
Active Noise Cancellation isn’t canceling external noise – how can I improve it?
How can I distinguish the Left earpiece from the Right on the AMBEO Smart Headset?
How do I obtain the best earpiece fit with AMBEO Smart Headset?
How can I record audio (no video) with AMBEO SMART HEADSET?
How can I improve the bass response of AMBEO Smart Headset?
What is the System Requirements for the AMBEO Smart Headset?
How can I share my videos recorded with AMBEO SMART HEADSET?
Will I get notified about Firmware/Software Updates for my AMBEO Smart Headset?
TECH BULLETIN: AMBEO Smart Headset recordings through Apogee MetaRecorder are at the wrong sample rate
See more
AMBus Cards
AMBus Cards: User's Guide, Documentation, and Downloads
Big Ben
Big Ben User's Guide, Documentation, and Downloads
How do I reset the Big Ben?
How to check if a light is burned out on the Big Ben, AD-16x, or DA-16x
Do I need the X-Video Big Ben option to lock to Video?
What is the purpose of the WC OUT/TERMINATION LEDs on the front panel of Big Ben?
Can Big Ben send word clock signals via its digital audio outputs?
How much can I slow down or speed up from the original sample rate?
How do I update the firmware on Big Ben?
How do I use the X-Firewire Option Card in the Big Ben like it says in the User's Guide?
Does Big Ben support tri-level HD sync formats when using the X-Video card?
See more
Duet (Firewire)
Duet FireWire User's Guide
Duet FireWire has no output from audio software applications and is flashing
Does the Apple Thunderbolt to FireWire adapter work with Duet FireWire & Ensemble Firewire?
Duet Firewire Impedance Specs
What is the impedance of Duet (FireWire) headphone output?
When I press the encoder to select an input or output, the selection is unavailable. Why?
I’ve connected my guitar, but I’m not getting any input. What should I check?
Is it possible to daisy-chain Duet to an external FireWire hard drive?
Does Duet FireWire have balanced outputs?
Does the Duet Firewire Breakout Box Have balanced outputs?
Intermittent Crackling/Popping/Noise
How to Reset Duet (FireWire)
Can I connect my Duet 2, ONE, Symphony I/O or Duet FireWire to iPad?
When I shut down my Mac, the Duet FireWire Out LED flashes. Is this normal?
I hear noise on Duet's output when nothing is connected
Does the Duet Breakout Box add more inputs?
See more
Duet 2
How do I use the custom Duet 2 I/O labels in Logic?
Power Supply Information: Duet 2
My Duet 2 settings are not being saved when restarting my computer, or when I reconnect it later?
Is Duet 2 (USB) compatible with Pro Tools?
Does Duet 2 (USB) work with Reason, Cubase or Ableton?
Duet 2 Specifications
The touch buttons don't work consistently.
My Duet 2 shows up as a Duet 1 in Apogee Firmware Updater
Duet 2 System Requirements
Why can't I connect my Duet 2 or Firewire to iPad?
What are the dimensions of Duet 2 (USB)?
Can I use Duet 2 (USB) for recording ribbon mics? Do the preamps provide enough gain?
I've connected my studio condenser mic to Duet 2 (USB), but I'm not getting any input. What should I check?
Can I bypass the preamps in Duet 2 (USB)?
Can I set the headphone and line outputs to different levels?
I’m not getting any output from audio software applications through my Duet 2. What should I check?
Duet (FireWire) vs. Duet 2 (USB)
Legacy Duet Guide for Intel and Apple Silicon Macs
See more
Duet for iPad/Mac/PC (USB)
Duet for iPad & Mac User's Guide, Documentation, and Downloads
Is Duet compatible with Mac OS X Yosemite (10.10)?
Power Supply Information: Duet for iPad & Mac
Is Duet compatible with Mac OS X Mavericks (10.9)?
Can ONE, Duet or Quartet route audio from an iPad directly into a Mac?
How do I reset the Duet 2 or Duet for iPad & Mac?
Not getting sound from Duet
Duet iOS Touchpads
Pinout Diagram for Duet USB & Firewire Breakout Box Cable
Duet for iPad & Mac not showing up or being recognized on iPad or iPhone
How do I record audio from the internet or another app using my Duet?
Can a USB mouse, Hub or other device be connected to Duet's USB MIDI Port?
How to connect external microphone preamps to Duet USB
Connecting Microphones and Instruments to Duet
How do I clean the front OLED screen of my Duet?
Duet for iPad & Mac not recognized in firmware updater
Duet for iPad & Mac Static or clicks at 88.2K 96K with Adobe Audition
Where is the serial number on my Duet?
What does the display of a white Apogee logo "A" on the top panel OLED indicate?
Setting up Duet with Avid Pro Tools
How to use the low latency mixer
Can I use my Duet for iPad & Mac as a bus-powered interface on a Windows computer?
Using Duet with Apple Logic
See more
Avid Pro Tools Duet
I need technical support for my Pro Tools Duet or Pro Tools Quartet. Who do I contact?
Can I use the Pro Tools | Duet or Pro Tools | Quartet with my Mac?
My Avid Quartet isn't showing up in Maestro
Can I use the Pro Tools Duet or Pro Tools Quartet with my iPad, iPhone, or iPod Touch?
Element Series
Using Apogee Control iOS App with Element
Why is Element Thunderbolt 1 and Ensemble Thunderbolt 2?
With 2 Elements, controls for Mixer aren't working OR they're controlling the wrong Mixer
How to Set Up Multiple Elements
What is the latency of the Element system?
Can I connect an Element Series interface with other Apogee interfaces?
Element (24, 46, or 88) doesn't power up when I connect it to my display monitor or my MacBook.
What are the analog and digital in/out numbers in my recording software for Element & Ensemble Thunderbolt?
How to setup and test optical inputs and outputs in Control for Element units?
Can I use an Element Series interface in Standalone mode?
Are there any limitations when connecting multiple Element interfaces?
How many Element Series interfaces can I connect to my Mac?
Is the Element Series Windows compatible?
Element Rack Ear Measurement diagrams for models 24, 46, 88
Error message: System ran out of critical resources, you must reboot your Mac!
Element 88 - no volume control over the Alt outputs
Logic Direct Monitoring Details
How do I get started with the Apogee Control mixers?
Why is there only one Thunderbolt port?
What OS versions and Apple hardware devices are supported?
Apogee Control Mac App FAQ's
See more
Ensemble (Firewire)
Can I daisy chain 2 Ensemble FireWire's to get 16 analog I/O?
Is Ensemble FireWire compatible with Mac OS X Mountain Lion (10.8)?
Ensemble FireWire User's Guide
Can I use Ensemble Firewire or Duet Firewire with Apple Silicon (M1 & M2) Macs?
Navigating the Front Panel of Ensemble Firewire
Real Panel Connections on Ensemble FireWire
How to record with the low latency mixer on Ensemble FireWire
Ensemble (Firewire): Maestro 2 Device Settings
Ensemble FireWire Maestro 2 Input Tab Window
Ensemble FireWire Maestro 2 Toolbar
Routing Ensemble FireWire
Ensemble FireWire Maestro 2 Output Tab
Setup Ensemble FireWire for Standalone Mode
I want to run Ensemble FireWire at 176.4 or 192 kHz, but I only see 44.1-96 kHz in Audio MIDI Setup.
Why is the Status LED Flashing Blue on Ensemble FireWire?
The power switch’s blue LED is lit, but no other LEDs are on. Is Ensemble FireWire working?
I don't see any signal on the meters on Ensemble FireWire
How do I use Ensemble FireWire's custom labels in Logic?
Where is the serial number on my Ensemble?
Can I use Ensemble FireWire on my iPad or iOS device with Maestro for iOS?
Setting Clock Source for Ensemble FireWire
Ensemble FireWire Impedance Specs
Can I bypass the preamps in Ensemble FireWire?
There's no signal on analog output 1-2 for Ensemble FireWire
Ensemble FireWire's Status LED
Making Settings with Software Control Panels for Ensemble FireWire
Setting Sample Rate for Ensemble FireWire
I’m trying to clock Ensemble FireWire to an external clock source such as Big Ben, but the STATUS LED is flashing
I have no output but I see metering on the front panel of Ensemble FireWire
Making Settings with Ensemble FireWire's Front Panel Encoder Knobs
Ensemble FireWire Digital I/O
How do I reset Ensemble to its default settings?
Ensemble Firewire firmware update did not finish properly.
Ensemble FireWire doesn’t show up in my audio program or in Audio MIDI Setup.
See more
Ensemble (Thunderbolt)
How to Set Up Element and Ensemble Thunderbolt Together
How to setup and monitor with an Ensemble Thunderbolt and Element in Multi-Unit Mode
How to use Ensemble Thunderbolt as a Standalone converter
Is your Audio coming through the Ensemble on the wrong output channel?
Ensemble Thunderbolt System Requirements
Does Ensemble Thunderbolt have an auto power-on feature?
Power-up order for Ensemble Thunderbolt
The Ensemble is frozen in the middle of the boot-up with the Apogee 'A' logo and/or 3 dots on the screen.
Why does my Ensemble or Symphony Thunderbolt need to be replugged every time I turn it on?
Does Ensemble Thunderbolt require a Thunderbolt 2 computer?
Popping noises on the analog outputs
How to use Ensemble Thunderbolt with Quartet to expand inputs
Ensemble Thunderbolt Quickstart & User's Guide
How to Factory Reset / Initialize Ensemble Thunderbolt
How To Use Ensemble Thunderbolt Insert Sends and Returns.
See more
GiO
GiO User's Guide, Documentation, and Downloads
Does GiO work with the latest version of macOS?
What are GiO's MIDI control assignment numbers?
Can GiO be connected to a computer via USB hub?
Can I plug a microphone into GiO?
Can I use GiO with my iPhone or iPad?
How do I set a recording level with GiO?
How can I verify that the buttons on my GiO are transmitting data?
GiO LEDs not showing Color, GiO not working
Can the Gio be used with the USB MIDI Input on the Duet for iPad & Mac?
Can GiO be used with the USB MIDI Input on the Quartet?
GiO's LEDs are all white (no colors) with USB 3.0 connection
Setting up GiO for GarageBand audio input and output
Is GiO compatible with Pro Tools?
Does GiO work with bass guitars?
Can I run GiO by itself, or does it have to be plugged into a computer?
Does GiO work with Reason, Cubase or Ableton?
GiO doesn’t appear in macOS System Preferences
Can I use GiO's and another audio interface input/output together in the same session?
Can I still use GiO’s footswitches while using another Apogee interface (such as Apogee’s ONE) for audio input and output?
How do I set the input control of my powered speakers?
What sample rate should I record at?
When recording in GarageBand, I can see an input signal but I can’t hear it.
There’s no signal at GiO’s output.
What expression pedals are compatible with GiO?
None of GiO’s lights are illuminated - is my GiO powered on?
Can I use GiO with other applications besides Logic or GarageBand?
See more
Jam
Where's the MiC or JAM Complete User's Guide?
JAM Key troubleshooting points to determine whether the device is faulty
Is JAM compatible with iPad Mini?
Is Jam compatible with iPhone/iPad?
Can I use an Impedance Matcher for connecting a dynamic microphone to Jam?
Who should update the firmware on their JAM?
My JAM is not recognized by my iPad 2 with iOS 5, what’s wrong?
Setup Jam with Avid Pro Tools
What can I connect to JAM?
What does the LED color indicate on Jam?
I can't hear my guitar when using Jam
Can I connect a the line output of a device to JAM?
Which iPad/iPhone apps are compatible with Jam?
Is JAM compatible with Mac OS X Mountain Lion (10.8)?
Is Jam compatible with Android?
Can I charge my iPad/iPhone while using Jam?
Clicks and Pops on iOS devices with Jam
Can I play along with my music on iPad/iPhone with Jam?
Can I use my effects pedals with JAM?
Can I use JAM on stage?
JAM doesn’t work when using Apple earbuds (with mic)
Can I connect a microphone to JAM?
Is JAM compatible with Mac OS X Mavericks (10.9)?
Where is the serial number on my Jam?
See more
Maestro App
iOS Maestro Update (version 1.12) - Firmware update for JAM Plus & HypeMiC
Can I use Apple's USB camera kit adapter to connect my Apogee device to iPad?
How to Clear Meters using Maestro on iPad, iPhone, iPod Touch
Maestro 2
What is the Group function in Apogee Maestro 2?
What is the 'A button' (device ID) in Maestro 2 for?
How do I check what versions of hardware, firmware, and software I'm using in Maestro 2?
How do I use the low latency mixer in Maestro 2 with Apogee USB interfaces?
Maestro 2 crashes when I launch it.
Can Maestro on iPad/iPhone control Maestro on a Mac remotely?
Can Maestro 2 be controlled with a MIDI controller or control surface?
The Input/Output Routing tabs in Maestro 2 are blank and not populated
Why are the input and output level/volume popup indicators not showing up?
I want Maestro 2 to be opened automatically when I connect my device. What should I do?
Can I copy and paste About Maestro 2 information?
Is Maestro 2 compatible with all Apogee products?
All of my LED Meters are fully illuminated.
The speaker icon is blinking and I can't hear sound
Maestro 2 is not recognizing my Apogee interface on my Apple Silicon Mac computer.
“No Apogee Systems Found” in Apogee Maestro or "Waiting on Device" in Apogee Control software and my interface is not recognized
See more
MiC
Does MiC Work with iPod touch?
How to connect Mic96k and Jam96k to iOS devices on iOS 16 and above if not detected.
Is MiC compatible with Pro Tools?
Is MiC compatible with my iPhone/iPad?
I can't get my MiC 96k or Jam 96k to work on my iPad or iPhone. [Updating the Firmware on MiC 96k & JAM 96k for iOS 11 or greater]
Does MiC work with iPod touch?
Can I connect Mic96k & Jam96k to an iOS device with a USB C port?
Setting up MiC with Avid Pro Tools
What do the different LED colors mean on the JAM and MiC?
How to use MiC and Mic 96k with Garageband 10 on Mac
Differences between the original MiC and the Mic 96k
Why can't I use my Apogee MiC with Skype, Facetime or phone calls on iPhone or iPad?
Long latency after putting the Mac to Sleep - OS X 10.6.8
Do I need to download any software/firmware for MiC?
Can I use MiC for recording using a Boom Arm ?
How to Setup Apogee MiC 96k with Cubase on Windows PC
What iPad/iPhone apps are compatible with MiC?
How to Setup Apogee MiC 96k with Reaper on Windows PC
How to attach MiC to the included tripod.
MiC Dimensions
MiC not initialized (no blue LED) after a cold start of the iOS device
Does MiC work with FaceTime on iPad/iPhone?
How to Setup Apogee MiC 96k with Ableton Live on Windows PC
MiC is connected, the LED is green, but I can't hear my voice!
Where is the serial number on my MiC?
Recording in GarageBand on a Mac with MiC and JAM
Will MiC work with my computer?
Can I use two MiCs or JAMs at the same time on iPad?
Can I use two MiCs at the same time with my Mac?
See more
MINI Products
MINI-DAC MINI-ME, MINI-MP User's Guide, Documentation, & Downloads
My Apogee Mini Series converter emanates a repetitive clicking upon powering on the device?
AES Pinout Diagram for Mini-DAC
PSU (power supply) specs for Mini-DAC, Mini-Me, Mini-MP
Mini-Me Input Impedance Specs
Mini-DAC Output Impedance
How do I play computer audio through Mini-Me SPDIF or AES digital outputs?
See more
One
ONE: Connecting an Instrument
ONE: Connecting an Apple Macintosh computer
Is ONE compatible with Mac OS X Mountain Lion?
ONE: Selecting ONE for Mac Sound Input/Output
I don't see any input or output on the meters.
ONE: Using the internal mic
ONE Headphone Output Impedance
How do I setup ONE as my audio device in GarageBand?
How do I connect ONE to powered studio monitors?
ONE: What sample rate should I record at?
ONE: Connecting Powered Speakers
ONE: Connecting a Microphone
ONE: Setting the Output Level
ONE: Setting the Input Gain
ONE: Muting the Output
ONE: Top Panel 48V Indicator
Why do I only hear the left output channel when recording with ONE in Garageband?
ONE: How do I set the volume level of my powered speakers?
ONE: Controlling ONE’s Input/Output Parameters
Can I install the ONE for iPad/Mac firmware to my original ONE (first generation) for iPad compatibility?
Where is the serial number on my ONE (Original)?
ONE: Connecting Headphones
ONE: Connecting ONE’s breakout cable
Is ONE compatible with Pro Tools?
Can I use ONE's internal mic, external XLR mic, or 1/4" instrument input at the same time?
Can I bypass the preamps in ONE?
The light is flashing on my ONE and I can't hear anything!
ONE: What is phantom power?
ONE: Connecting a Home Stereo
Can I use ONE with my iPad?
I hear noise on ONE's output when nothing is connected
ONE: How do I set a recording level?
ONE (Original): OS X System Preferences - Sound
Does ONE work with Reason, Cubase, Ableton, or ProTools?
ONE: Setting the Sample Rate
Can I use a USB Battery/Power Bank with my One?
ONE Breakout Cable Pin-Out Diagram
See more
One (iPad, Mac, PC)
How to use the Maestro low-latency mixer with the ONE for iPad & Mac
Not getting sound/no input or output from ONE for iPad & Mac
How to connect ONE to your car's sound system
My ONE won't power on when connected to iPad, iPhone, or iPod touch
How long is the battery life with ONE for iPad/Mac?
ONE for iPad & Mac Static or clicks at 88.2K 96K with Adobe Audition
Pro Tools doesn't recognize my ONE after being disconnected
ONE: Top Panel 3-Segment LED Meter
Does ONE for iPad & Mac have MIDI I/O
Does the ONE for iPad & Mac recharge its AA batteries when plugged in to AC ?
How do I use the custom ONE I/O labels in Logic?
I want Maestro to be opened automatically when I connect my ONE. What should I do?
ONE for iPad & Mac input distortion on iOS 9.2 and 9.2.1 (FIXED)
Maestro on the iPad/iPhone/iPod Touch shows v0.0.0 for ONE's firmware even though I already updated it
ONE for iPad & Mac Tutorials: How to Setup an External Mic
One for iPad & Mac: After changing AA batteries ONE is not seen
Can I use my ONE for iPad & Mac as a bus-powered interface with a Windows computer
ONE for iPad & Mac Tutorials: How to Setup the 1/4" Instrument Input
ONE for iPad & Mac Tutorials: How to Setup the Internal Microphone
Will the ONE for iPad & Mac charge batteries?
ONE for iPad & Mac: What batteries are best to use for ONE ?
How do I reset the ONE for iPad & Mac?
ONE for iPad & Mac: After disconnecting, iTunes / Logic won't work
ONE for iPad & Mac: Flashing Red Over LEDs while running batteries
Can't get Instrument input in GarageBand with ONE for iPad & Mac
One for iPad & Mac: Do you have to use the AC adapter to power a 48v Condenser Mic ?
Can ONE for iPad/Mac use phantom power (+48v) when running off of the battery power?
Does the ONE for iPad & Mac charge an iPad when running of internal Batteries ?
Legacy One Guide for Intel and Apple Silicon Macs
See more
PSX-100
PSX-100 upgrade information for Single-Wire AES and UV22HR Dither
Quartet
Power Supply Information: Element / Quartet / Thunderbridge
What apps/programs does Quartet work with?
Can the assignable Touchpads or Controller Knob be linked to MIDI functions?
Quartet powers on/off when connected to a powered USB Hub or laptop
Are all MIDI devices compatible with Quartet's USB MIDI port?
Quartet's speaker icon is missing, and the speaker touchpad is inactive
Quartet: Pops heard in Speakers or Headphone Output on Start up or Sample Rate Change
Quartet's USB cable easily disconnects from the mini connection on the device
Using 2 Quartets - Aggregate Device Setup
Using Quartet with Duet 2 - Aggregate Device Setup
Does Quartet work with Final Cut Pro?
Is Quartet USB Core Audio Class Compliant?
How do I connect Quartet to my iPad, iPhone, or iPod Touch?
Can I use two Quartets simultaneously?
Does Quartet work with Apple FaceTime?
Does Quartet work with Digital Performer?
Does Quartet work with Ableton Live?
Does Quartet work with Reaper?
How can I reset Quartet's A B C Assignable Touchpads to Default?
Changing an Input setting for Quartet disables grouping
Does Quartet work with Skype?
Does Presonus Studio One work with Quartet?
Quartet: Can the Encoder Knob be used to Scrub Audio or Video ?
Can I connect PCB or S/PDIF optical signal from my TV or stereo to Quartet's Digital Inputs?
Can a USB mouse, hub or other device be connected to Quartet's USB MIDI Port?
Quartet: Is the long thumb screw on the back an earth ground connection?
Can Quartet lock to an ADAT/SMUX optical clock source?
How do I clean Quartet's OLED display screen?
What are the dimensions of Quartet?
What MIDI devices are compatible with Quartet?
Updating Quartet Firmware via Maestro for iPad, iPhone, iPod Touch
How to insert outboard gear with Quartet
Can I connect an external hard drive to the USB MIDI port on Quartet?
Can I connect Quartet to the USB port on an Apple Thunderbolt Display?
Can the brightness of Quartet's Touchpads or OLED screens be adjusted?
How to setup multiple speaker sets with Quartet
Quartet is not recognized by my iPad after powering on the device
Quartet does not charge fully depleted dead battery for iPhone, iPad, iPod
When updating Quartet's firmware, application is stuck on 100%
Quartet doesn't power up and is not recognized after waking the Mac from sleep
Quartet: Changing Speaker Output assignment turns off active Mute, Dim, Sum
Using Quartet with Ensemble
Quartet's ABC touchpads are not responsive when I press them
Where is the serial number on my Quartet?
How do I Reset Quartet to the Factory Default settings?
I want Maestro to be opened automatically when I connect my Quartet. What should I do?
Why doesn't Quartet use USB 3.0?
Why doesn't Quartet use Thunderbolt?
Quartet: Does Quartet work with macOS Guest or Non Admin accounts log in?
Quartet stays powered up after the computer shuts down
Can I use 1/4" balanced TRS cables to connect line-level devices such as external mic pres?
Do my settings get stored on the computer or in Quartet?
Quartet does not pass audio after cold boot on Windows 10
Legacy Quartet Guide for Intel and Apple Silicon Macs
See more
Rosetta 200
Rosetta 200 User's Guide, Documentation, & Downloads
There is no sound coming out of the Rosetta 200
Rosetta 200 Sample Rate Conversion
Rosetta 200 Impedance Specs
How do I reset Rosetta 200?
How do I calibrate my Rosetta?
How do I switch between ADAT and S/PDIF optical?
Troubleshooting: Rosetta 200/800 Show ALL Lights
Rosetta 200 Power Supply Specifications
See more
Rosetta 800
Rosetta 800 User's Guide, Documentation, & Downloads
Is it possible to use the X-Digi-Mix option card in Apogee converters other than the Rosetta 800?
Rosetta 800 Impedance Specs
How do I reset Rosetta 800
Rosetta 800 Power Supply Specifications
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Rosetta AD
Rosetta AD User's Guide, Documentation, & Downloads
The Rosetta AD only has a word clock output, is there any way to have it slave to an external clock?
Sennheiser ClipMic
How can I record audio (no video) with ClipMic?
Will ClipMic work on my Mac or PC?
Apple products compatible with ClipMiC
What is the warranty policy for Sennheiser ClipMic?
Will the ClipMic work with my Android Phone?
How much power does ClipMic drain from my iOS device?
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Symphony32 PCI Cards
Symphony32 User's Guide, Documentation, and Downloads
Symphony 64 PCIe & Thunderbridge
Symphony64 PCIe & Thunderbridge User's Guide, Documentation, and Downloads
The Symphony Source setting keeps getting set to the wrong Port selection
"Bus Error" when using Symphony64 PCI card or Symphony64|ThunderBridge
What is 'SBUS' (connecting 2 Macs together via 2 Symphony64 cards) and is it still supported?
What is 'VBus' and how do you use it?
Symphony64 Thunderbridge not showing up correctly after updating to macOS 10.12 Sierra
Why is Mac OSX 10.6.8 not supported with Symphony ThunderBridge
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Symphony I/O Mk 1
Symphony I/O: Hardware Reset (Initialize)
Symphony I/O Release 5.5 System Requirements
Symphony I/O (Mk1) Release v5.5: Notes and Comments
Symphony I/O Firmware and Software Installer Release 5
Symphony I/O: Audio Interface Mode (AIM)
Symphony I/O doesn't show up in Maestro and exclamation mark (!) icon stays on
Updating Symphony I/O firmware
The Symphony I/O firmware update fails or gets stuck
Connecting 2 Symphony I/Os to a Symphony 64 Thunderbridge or PCIe card
The input and output channels from my 2nd Symphony I/O module don't show up
Symphony I/O not showing up as a USB audio device
Symphony I/O does not show up in Apogee Maestro 2
Level jumps when adjusting Symphony I/O's front-panel output encoder knob
Symphony I/O: Pinout Configurations
How to set the Symphony I/O Mk I to auto power on
Symphony I/O instructions to record with the Maestro low latency mixer
Symphony I/O - Pro Tools HD Quick Start Guide
Symphony I/O, AD/DA-16x and Rosetta series compatibility with Pro Tools HD 11 and beyond
Symphony I/O (mkI or mkII): Does the 2x6 (original or SE) I/O Module have Mic Preamps?
Mic Pre Module Frequently Asked Questions
Can MkII i/o modules be used in the older Symphony I/O?
After resetting Symphony I/O's Output Routing, the Speaker Sets feature no longer works
Symphony I/O: Connecting Synths and Keys without a D.I. or Mic Preamp
How does the routing for the Symphony I/O 2x6 I/O module show up in Pro Tools HD?
No sound or lower level on Symphony I/O outputs 1/2- how to set outputs 1/2 for Line Level
When my Symphony I/O is in USB Audio Interface Mode, can I sync to external devices?
No Output from Symphony I/O
How do I move to a new computer with my Symphony I/O MKI series?
Power Supply Information: Symphony I/O (mk1)
Setting up and configuring Symphony I/O for Pro Tools HD
The routing is incorrect/no audio in Pro Tools HD Native with Symphony I/O
Input routing incorrect in ProTools HD when 2x6 module installed in primary slot
Is Symphony I/O compatible with Mac OS X Yosemite (10.10)?
Does Symphony I/O work with versions of Pro Tools HD older than version 9?
Symphony I/O: No loop sync option in Maestro
Symphony I/O Rack Ear Holes Don't Line Up Correctly
SPDIF or ADAT/SMUX Optical does not work with Symphony I/O
No Analog Input on Symphony I/O
Calibrating Symphony I/O
Symphony I/O: Configuring Speaker and Headphone Outputs
Symphony I/O: Configuring Digital I/O Formats
Symphony I/O: Setting the Sample Rate
Symphony I/O: Setting the Clock Source
Symphony I/O: Navigating in Maestro
Symphony I/O: Connecting to a Mac's USB Port
Symphony I/O: Connecting to Pro Tools HD PCI Cards
An Introduction to Symphony I/O
Symphony I/O: Installing I/O Modules
Symphony I/O: Connecting to a Symphony 64 Thunderbridge or PCIe Card
I can't change the Symphony 64 card source port setting in System Preferences
Rack Mounting Symphony I/O
Symphony I/O: Setting Levels
Symphony I/O: Understanding Latency
Symphony I/O: Working with Front Panel and Maestro Level Meters
Symphony I/O: Using Soft Limit
Symphony I/O: Setting Speaker and Headphone Output Levels
Symphony I/O: Configuration Settings in Apple GarageBand
Symphony I/O: Configuration Settings in Apple Logic Pro
Symphony I/O: Configuration Settings on Your Mac
Error on launch of Avid Pro Tools (9 and up)
How do I set up Symphony I/O for 5.1 or 7.1 surround monitoring?
Outputs 1-2 on my Symphony I/O are lower than the other outputs
How do I use Symphony I/O connected to ProTools HD for audio output of other apps?
How do you directly record keyboards, synths, or drum machines with Symphony I/O?
How do I use 2 Symphony I/O's together with Symphony64?
Can I use the Symphony I/O Chassis just for headphone outputs, without any modules installed?
Do I use the same PC-32 or Digi-Link cable for both Symphony and Pro Tools HD?
How do I switch between Pro Tools HD card and Logic/Symphony 64?
How loud is Symphony I/O's fan?
Will Symphony I/O work without a Symphony 64 Thunderbridge or PCI-e card?
Where do I connect a microphone to the Mic Preamp Module?
Which I/O Modules may be installed in Slot 2, the upper slot?
My Symphony I/O did not include installed rubber feet
Symphony I/O & Pro Tools Delay Compensation
Assigning Symphony I/O MicPre to an input channel in Maestro
Symphony I/O Fan modification
How do I use the custom Symphony I/O labels in Logic?
I want Maestro to be opened automatically when I connect my Symphony I/O. What should I do?
Can I use Symphony I/O on my iPad or iOS device with Maestro for iOS?
Symphony I/O 2x6 card in slot 1: why can I only select Surround 5.1 even with 2nd card installed in slot 2 ?
Symphony I/O: 2x6: Why is standalone routing strange?
Tech Bulletin: Troubleshooting Symphony I/O Ribbon cables
Does Symphony I/O support analog and digital I/O simultaneously?
Can Symphony I/O be connected to two Mac Pro’s at the same time, one for Symphony and the other for Pro Tools HD?
Does Symphony I/O have better conversion quality than Rosetta Series and X-Series converters?
Why does Symphony I/O have USB 2.0 and not firewire?
Does Symphony I/O connect to the Pro Tools HD Native PCIe card?
Symphony 64 | ThunderBridge not recognizing Symphony I/O
Zero Downtime Symphony I/O Mk1 Trade-In FAQ
Legacy Symphony I/O MK I Guide for Intel and Apple Silicon Macs
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Symphony Mobile
Is Symphony Mobile still supported with current installers and macOS versions?
Symphony Mobile card User's Guide, Documentation, & Downloads
Trak2
Trak2 User's Guide, Documentation, & Downloads
X-Digi-Mix
X-Digi-Mix User's Guide, Documentation, & Downloads
X-FireWire
X-FireWire User's Guide, Documentation, & Downloads
X-Firewire Firmware Notes when used with AD-16x & DA-16x
X-Firewire FAQ's
X-FireWire Compatibility with Mac OSX
X-Firewire Firmware Update Procedure
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X-HD
X-HD User's Guide, Documentation, & Downloads
Differences in X-HD firmware versions
Updating X-HD Firmware for AD16x, DA16x, and Rosetta
X-HD Legacy Interfaces with Avid Pro Tools HDX PCIe
X-HD: There is no sound coming out of the interface.
X-HD: Inputs and outputs not all showing up in Pro Tools
Signal showing up on wrong channels in Pro Tools with AD16x, DA16x, or Rosetta
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X-Symphony
X-Symphony User's Guide, Documentation, & Downloads
X-Symphony Firmware Update Procedure
Using Legacy interfaces (AD16x, DA16x, Rosetta) with Symphony64 card or Thunderbridge
X-Video
X-Video User's Guide, Documentation, & Downloads