--- title: Quartet is not recognized by my iPad after powering on the device description: Quartet is not recognized by my iPad after powering on the device --- [Skip to content](https://knowledge.apogeedigital.com/quartet-is-not-recognized-by-my-ipad-after-powering-on-the-device#main-content) English Show submenu for translations [Contact us](https://knowledge.apogeedigital.com/kb-tickets/new?hsLang=en) ![Apogee Logo White.png\]](https://knowledge.apogeedigital.com/hs-fs/hubfs/Apogee%20Logo%20White.png?height=40&name=Apogee%20Logo%20White.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://knowledge.apogeedigital.com/kb-tickets/new) - Go to apogeedigital.com Go to apogeedigital.com How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.apogeedigital.com/?hsLang=en) 2. [Legacy Products](https://knowledge.apogeedigital.com/legacy-products?hsLang=en) 3. [Quartet](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#quartet) # Quartet is not recognized by my iPad after powering on the device Workaround   Hot plug Apogee device from either end of cable after iDevice boots up   or   Power up the iDevice first then connect or power up the Apogee device - [BOOM](https://knowledge.apogeedigital.com/boom?hsLang=en#main-content) - [User Guide](https://knowledge.apogeedigital.com/boom?hsLang=en#user-guide) - [Getting Started](https://knowledge.apogeedigital.com/boom?hsLang=en#getting-started) - [Troubleshooting](https://knowledge.apogeedigital.com/boom?hsLang=en#troubleshooting) - [FAQs](https://knowledge.apogeedigital.com/boom?hsLang=en#faqs) - [Duet 3](https://knowledge.apogeedigital.com/duet-3?hsLang=en#main-content) - [User Guide](https://knowledge.apogeedigital.com/duet-3?hsLang=en#user-guide) - [Getting Started](https://knowledge.apogeedigital.com/duet-3?hsLang=en#getting-started) - [Troubleshooting](https://knowledge.apogeedigital.com/duet-3?hsLang=en#troubleshooting) - 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