--- title: My ONE won't power on when connected to iPad, iPhone, or iPod touch description: My ONE won't power on when connected to iPad, iPhone, or iPod touch --- [Skip to content](https://knowledge.apogeedigital.com/my-one-wont-power-on-when-connected-to-ipad-iphone-or-ipod-touch#main-content) English Show submenu for translations [Contact us](https://knowledge.apogeedigital.com/kb-tickets/new?hsLang=en) ![Apogee Logo White.png\]](https://knowledge.apogeedigital.com/hs-fs/hubfs/Apogee%20Logo%20White.png?height=40&name=Apogee%20Logo%20White.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://knowledge.apogeedigital.com/kb-tickets/new) - Go to apogeedigital.com Go to apogeedigital.com How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.apogeedigital.com/?hsLang=en) 2. [Legacy Products](https://knowledge.apogeedigital.com/legacy-products?hsLang=en) 3. [One (iPad, Mac, PC)](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#one-ipad-mac-pc) # My ONE won't power on when connected to iPad, iPhone, or iPod touch When connecting to iPad, iPhone or iPod touch, ONE’s optional battery power provides complete portability. Simply remove the lid from the battery compartment on the back of ONE and insert 2 AA batteries (not included). ![Screenshot 2023-07-14 at 1.28.21 PM](https://knowledge.apogeedigital.com/hs-fs/hubfs/Knowledge%20Base%20Asserts/ONE%20for%20iPad%20Mac/Screenshot%202023-07-14%20at%201.28.21%20PM.png?width=264&height=176&name=Screenshot%202023-07-14%20at%201.28.21%20PM.png) ***Apogee highly recommends NiMH rechargeable batteries for the maximum amount of uninterrupted recording time.*** Alternatively, you can connect ONE’s included power supply to charge your iOS device and continuously power ONE without any batteries.  - [BOOM](https://knowledge.apogeedigital.com/boom?hsLang=en#main-content) - [User Guide](https://knowledge.apogeedigital.com/boom?hsLang=en#user-guide) - [Getting Started](https://knowledge.apogeedigital.com/boom?hsLang=en#getting-started) - [Troubleshooting](https://knowledge.apogeedigital.com/boom?hsLang=en#troubleshooting) - [FAQs](https://knowledge.apogeedigital.com/boom?hsLang=en#faqs) - 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