Quartet's USB cable easily disconnects from the mini connection on the device

Solution: Use the supplied cable tie down to secure the USB and or AC cables in a tight loop, perfect for live / DJ situations where the cables could be tugged on. It is built into the back of the Quartet next to the USB and AC connectors

*if this is not a physical disconnect issue, but the unit is disconnected at random from the computer without the cable moving please Contact Support for more help.