- Knowledge Base
- Legacy Products
- One (iPad, Mac, PC)
-
BOOM
-
Duet 3
-
Symphony Desktop
-
Symphony I/O Mk 2
-
Jam X
-
HypeMiC
-
MiC +
-
ClipMic digital 2
-
Groove
-
Jam +
-
MetaRecorder
-
Plugins
-
Apogee Control Remote
-
FAQ
-
Legacy Products
- AD-16x & DA-16x
- AD-16 & DA-16 (non-x versions)
- AD-8000
- AMBEO Smart Headset
- AMBus Cards
- Big Ben
- Duet (Firewire)
- Duet 2
- Duet for iPad/Mac/PC (USB)
- Avid Pro Tools Duet
- Element Series
- Ensemble (Firewire)
- Ensemble (Thunderbolt)
- GiO
- Jam
- Maestro App
- Maestro 2
- MiC
- MINI Products
- One
- One (iPad, Mac, PC)
- PSX-100
- Quartet
- Rosetta 200
- Rosetta 800
- Rosetta AD
- Sennheiser ClipMic
- Symphony32 PCI Cards
- Symphony 64 PCIe & Thunderbridge
- Symphony I/O Mk 1
- Symphony Mobile
- Trak2
- X-Digi-Mix
- X-FireWire
- X-HD
- X-Symphony
- X-Video
-
First Take
Not getting sound/no input or output from ONE for iPad & Mac
Please go through these steps to ensure that everything is set up properly:
Setting up ONE's inputs
Internal Mic: To use ONE's built-in internal mic, launch 'Apogee Maestro' from your Applications folder, go to the 'Input' tab and click on the 'Analog Level' drop-down menu for Input 1 and set it for 'Int Mic'. Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn't going into the red.
External Mics: Connect your Mic using only an XLR cable (no 1/4" adapters or cables) to the XLR input 1 of ONE's breakout cable. Launch 'Apogee Maestro' from your Applications folder, go to the 'Input' tab and click on the 'Analog Level' drop-down menu for Input 1 and set it to 'Ext Mic'. If you're using a condenser mic that requires phantom power, choose 'Ext Mic 48v'. Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn't going into the red.
Guitars, Basses, Keyboards, Hi-Z Mics that have 1/4" cables, such as harmonica mics: Connect your Instrument using only a 1/4" instrument cable to the 1/4" input 2 of ONE's breakout cable. Launch 'Apogee Maestro' from your Applications folder, go to the 'Input' tab. Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn't going into the red.
Setting up ONE's outputs
Using ONE with DAW or audio playback software: Launch 'Apogee Maestro' from your Applications folder, go to the 'Output' tab and set the output to 'Out 1-2' (the drop-down menus under the software output knob) - Confirm that the mute button isn't engaged in Maestro's output tab.
Using ONE without any software- input directly to output: Launch 'Apogee Maestro' from your Applications folder, go to the 'Output' tab and set the output to 'Mixer' (the drop-down menus under the software output knob) - Confirm that the mute button isn't engaged in Maestro's output tab.