- Knowledge Base
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- One (iPad, Mac, PC)
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BOOM
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Duet 3
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Symphony Desktop
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Symphony Studio
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Symphony I/O Mk 2
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Jam X
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HypeMiC
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MiC +
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ClipMic digital 2
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Groove
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Jam +
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MetaRecorder
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Apogee Control Remote
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FAQ
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Legacy Products
- AD-16x & DA-16x
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- One
- One (iPad, Mac, PC)
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First Take
Not getting sound/no input or output from ONE for iPad & Mac
Please go through these steps to ensure that everything is set up properly:
Setting up ONE's inputs
Internal Mic: To use ONE's built-in internal mic, launch 'Apogee Maestro' from your Applications folder, go to the 'Input' tab and click on the 'Analog Level' drop-down menu for Input 1 and set it for 'Int Mic'. Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn't going into the red.
External Mics: Connect your Mic using only an XLR cable (no 1/4" adapters or cables) to the XLR input 1 of ONE's breakout cable. Launch 'Apogee Maestro' from your Applications folder, go to the 'Input' tab and click on the 'Analog Level' drop-down menu for Input 1 and set it to 'Ext Mic'. If you're using a condenser mic that requires phantom power, choose 'Ext Mic 48v'. Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn't going into the red.
Guitars, Basses, Keyboards, Hi-Z Mics that have 1/4" cables, such as harmonica mics: Connect your Instrument using only a 1/4" instrument cable to the 1/4" input 2 of ONE's breakout cable. Launch 'Apogee Maestro' from your Applications folder, go to the 'Input' tab. Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn't going into the red.
Setting up ONE's outputs
Using ONE with DAW or audio playback software: Launch 'Apogee Maestro' from your Applications folder, go to the 'Output' tab and set the output to 'Out 1-2' (the drop-down menus under the software output knob) - Confirm that the mute button isn't engaged in Maestro's output tab.
Using ONE without any software- input directly to output: Launch 'Apogee Maestro' from your Applications folder, go to the 'Output' tab and set the output to 'Mixer' (the drop-down menus under the software output knob) - Confirm that the mute button isn't engaged in Maestro's output tab.