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BOOM
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Duet 3
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Symphony Desktop
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Symphony I/O Mk 2
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Jam X
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HypeMiC
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MiC +
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ClipMic digital 2
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Groove
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Jam +
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MetaRecorder
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Plugins
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Apogee Control Remote
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FAQ
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Legacy Products
- AD-16x & DA-16x
- AD-16 & DA-16 (non-x versions)
- AD-8000
- AMBEO Smart Headset
- AMBus Cards
- Big Ben
- Duet (Firewire)
- Duet 2
- Duet for iPad/Mac/PC (USB)
- Avid Pro Tools Duet
- Element Series
- Ensemble (Firewire)
- Ensemble (Thunderbolt)
- GiO
- Jam
- Maestro App
- Maestro 2
- MiC
- MINI Products
- One
- One (iPad, Mac, PC)
- PSX-100
- Quartet
- Rosetta 200
- Rosetta 800
- Rosetta AD
- Sennheiser ClipMic
- Symphony32 PCI Cards
- Symphony 64 PCIe & Thunderbridge
- Symphony I/O Mk 1
- Symphony Mobile
- Trak2
- X-Digi-Mix
- X-FireWire
- X-HD
- X-Symphony
- X-Video
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First Take
Updating X-HD Firmware for AD16x, DA16x, and Rosetta
To update an X-HD card, follow the instructions below in the EXACT ORDER...
- Download the latest X-HD firmware updater app from our website. This contains both versions 3.0 and the older 2.07. Download X-HD updater here.
- Make sure the updater app is not open.
- Disconnect the Interfaces from each other and the ProTools HD card(s)... this includes all the word-clock cables as well.
- Do a hardware reset of the Interface (for AD16x/DA16x- hold down the 'down' arrow button while powering up the unit. For Rosettas, hold down the 'Sample-Rate' button while powering up the unit).
- Make sure the Interface is set to '44.1k', and clocked internally. The Rosettas will sometimes switch to 48k after powering up, so wait about 10 seconds after powering up a Rosetta and then manually switch it to 44.1k if it set itself to 48k.
- We recommend using only class-compliant MIDI interfaces, such as the Elektron TM-1. Connect the MIDI interface to the X-HD card. The LED on the X-HD should be green right now.
- Open the updater app and make sure you've selected 'Avid Digital HD I/O' and that the correct midi interface port is selected in the updater app (if you're using 'port A', make sure 'port A' is selected)
- Run the updater. After a couple of seconds, you should see the LED's on the X-HD card flashing red & green.
- After the update is finished, QUIT the updater app and power-cycle the Interface.
- Follow the same steps for each additional Interface.
- Reconnect everything and launch ProTools. The Apogee Interfaces should now be showing up as Avid Digital HD I/Os in the ProTools I/O Setup.
The update process will have lights blinking on the x-HD card, similar to the video for the x-symphony card below: