- Knowledge Base
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- Repairs
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BOOM
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Duet 3
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Symphony Desktop
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Symphony I/O Mk 2
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Jam X
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HypeMiC
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MiC +
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ClipMic digital 2
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Groove
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Jam +
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MetaRecorder
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Plugins
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Apogee Control Remote
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FAQ
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Legacy Products
- AD-16x & DA-16x
- AD-16 & DA-16 (non-x versions)
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- Duet 2
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- One
- One (iPad, Mac, PC)
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- Trak2
- X-Digi-Mix
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- X-Video
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First Take
RMA: What shipping address will be used when your unit is repaired?
When your RMA is first submitted, you will receive an email notification with your RMA details. Make sure to verify the address listed in that email, as this is where your repaired/replaced unit will be shipped to.
If you wish to modify your shipping address, please contact us within the 2 business days of your RMA submission and we will be happy to update your info.
If you haven’t notified us of any shipping address changes within 2 business days of your RMA submission, Apogee will not be responsible for any package shipped to the unwanted address.