RMA: Can you repair my older Apogee gear?

Apogee is able to provide repair services for all of our current products.

For discontinued Legacy Products, see the following list:

Apogee still services the following products. In some cases, the unit may not be fixable due to lack of specific parts and/or labor costs: 

• AD-16x
• DA-16x
• x-option cards (x-firewire, x-symphony, x-hd, x-video)
• Rosetta 200
• Rosetta 800
• Big Ben
• Duet Firewire
• Ensemble Firewire

*Apogee can no longer service the following due to discontinuation of component parts or substitutes by the supplier, excessive labor costs, etc.

• AD-8000 (all variants)
• Trak2
• Ambus cards
• PSX-100
• Rosetta AD
• AD-16 (non-x units)
• DA-16 (non-x units)
• Symphony 64 PCIe
• Symphony 32 PCIe
• Symphony 32 PCIe
• MINI products (MINI-ME, MINI-DAC, MINI-MP)
• All products made before 1999

If you would like to upgrade your Apogee product, please contact our Sales Department. In some instances there may be an upgrade path: https://apogeedigital.com/contact-us/

*If your Apogee product has sentimental value or you are attached to the "sound", please contact our Support Department and we will do our best to help you: https://apogeedigital.com/contact-us/