---
title: Logic, Garageband won't open - gets stuck when scanning audio units.
description: If GarageBand and Logic Pro won't open and keep scanning for audio plugins. Here is what you do.
---

[Skip to content](https://knowledge.apogeedigital.com/logic-garageband-wont-open-gets-stuck-when-scanning-audio-units#main-content)

English

Show submenu for translations

[Contact us](https://knowledge.apogeedigital.com/kb-tickets/new?hsLang=en)

![Apogee Logo White.png\]](https://knowledge.apogeedigital.com/hs-fs/hubfs/Apogee%20Logo%20White.png?height=40&name=Apogee%20Logo%20White.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](https://knowledge.apogeedigital.com/kb-tickets/new)
- Go to apogeedigital.com

 Go to apogeedigital.com

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://knowledge.apogeedigital.com/?hsLang=en)
2. [FAQ](https://knowledge.apogeedigital.com/faq?hsLang=en)
3. [DAW](https://knowledge.apogeedigital.com/faq?hsLang=en#daw)

# Logic, Garageband won't open - gets stuck when scanning audio units.

After installing software/drivers for some Apogee interfaces, some Recording Software applications won't fully open and will get stuck when scanning Audio Unit plug-ins:

**Solution**: Install or update the iLok License Manager software to the latest version. This can be downloaded from here: [ilok.com/#!license-manager](https://www.ilok.com/#!license-manager)

Once installed, there is no need to create or log into any ilok account. Nor does the License Manager application need to be opened. It only needs to be present on your computer system. Then your Recording Software (like Logic or Garageband) will fully open as normal.

**More Details**: 

Recording Software will scan for new plugins each time they open. If a new plugin is found, it will be checked if a license management software is required to manage it. If that management software is not found, it will stall and the software gets stuck.

Usually when this happens, software like Logic or Garageband will display a prompt or notice stating that License Support components needs to be present. But we have reports from customers that this is not happening. It seems to be mostly happening on customer's who have Apple Silicon (M1) Macs on the latest macOS 12 Monterey operating system.

Here is an example of the message that should appear, but is not for many customers:

 

- [BOOM](https://knowledge.apogeedigital.com/boom?hsLang=en#main-content)

    - [User Guide](https://knowledge.apogeedigital.com/boom?hsLang=en#user-guide)
    - [Getting Started](https://knowledge.apogeedigital.com/boom?hsLang=en#getting-started)
    - [Troubleshooting](https://knowledge.apogeedigital.com/boom?hsLang=en#troubleshooting)
    - [FAQs](https://knowledge.apogeedigital.com/boom?hsLang=en#faqs)
- [Duet 3](https://knowledge.apogeedigital.com/duet-3?hsLang=en#main-content)

    - [User Guide](https://knowledge.apogeedigital.com/duet-3?hsLang=en#user-guide)
    - [Getting Started](https://knowledge.apogeedigital.com/duet-3?hsLang=en#getting-started)
    - [Troubleshooting](https://knowledge.apogeedigital.com/duet-3?hsLang=en#troubleshooting)
    - [FAQs](https://knowledge.apogeedigital.com/duet-3?hsLang=en#faqs)
- [Symphony Desktop](https://knowledge.apogeedigital.com/symphony-desktop?hsLang=en#main-content)

    - [User Guide](https://knowledge.apogeedigital.com/symphony-desktop?hsLang=en#user-guide)
    - [Getting Started](https://knowledge.apogeedigital.com/symphony-desktop?hsLang=en#getting-started)
    - [Troubleshooting](https://knowledge.apogeedigital.com/symphony-desktop?hsLang=en#troubleshooting)
    - [FAQ's](https://knowledge.apogeedigital.com/symphony-desktop?hsLang=en#faqs)
- [Symphony Studio](https://knowledge.apogeedigital.com/symphony-studio?hsLang=en#main-content)

    - [Getting Started](https://knowledge.apogeedigital.com/symphony-studio?hsLang=en#getting-started)
    - [Troubleshooting](https://knowledge.apogeedigital.com/symphony-studio?hsLang=en#troubleshooting)
    - [FAQ](https://knowledge.apogeedigital.com/symphony-studio?hsLang=en#faq)
- [Symphony I/O Mk 2](https://knowledge.apogeedigital.com/symphony-i-o-mk-2?hsLang=en#main-content)

    - [User Guide](https://knowledge.apogeedigital.com/symphony-i-o-mk-2?hsLang=en#user-guide)
    - [Getting Started](https://knowledge.apogeedigital.com/symphony-i-o-mk-2?hsLang=en#getting-started)
    - [Compatibility](https://knowledge.apogeedigital.com/symphony-i-o-mk-2?hsLang=en#compatibility)
    - [Troubleshooting](https://knowledge.apogeedigital.com/symphony-i-o-mk-2?hsLang=en#troubleshooting)
    - [FAQ's](https://knowledge.apogeedigital.com/symphony-i-o-mk-2?hsLang=en#faqs)
- [Jam X](https://knowledge.apogeedigital.com/jam-x?hsLang=en)
- [HypeMiC](https://knowledge.apogeedigital.com/hypemic?hsLang=en#main-content)

    - [User Guide](https://knowledge.apogeedigital.com/hypemic?hsLang=en#user-guide)
    - [Getting Started](https://knowledge.apogeedigital.com/hypemic?hsLang=en#getting-started)
    - [Troubleshooting](https://knowledge.apogeedigital.com/hypemic?hsLang=en#troubleshooting)
- [MiC +](https://knowledge.apogeedigital.com/mic?hsLang=en#main-content)

    - [User Guide](https://knowledge.apogeedigital.com/mic?hsLang=en#user-guide)
    - [Getting Started](https://knowledge.apogeedigital.com/mic?hsLang=en#getting-started)
    - [FAQ's](https://knowledge.apogeedigital.com/mic?hsLang=en#faqs)
- [ClipMic digital 2](https://knowledge.apogeedigital.com/clipmic-digital-2?hsLang=en#main-content)

    - [Getting Started](https://knowledge.apogeedigital.com/clipmic-digital-2?hsLang=en#getting-started)
- [Groove](https://knowledge.apogeedigital.com/groove?hsLang=en#main-content)

    - [User Guide](https://knowledge.apogeedigital.com/groove?hsLang=en#user-guide)
    - [Getting Started](https://knowledge.apogeedigital.com/groove?hsLang=en#getting-started)
    - [FAQ's](https://knowledge.apogeedigital.com/groove?hsLang=en#faqs)
    - [Troubleshooting](https://knowledge.apogeedigital.com/groove?hsLang=en#troubleshooting)
- [Jam +](https://knowledge.apogeedigital.com/jam?hsLang=en#main-content)

    - [Getting Started](https://knowledge.apogeedigital.com/jam?hsLang=en#getting-started)
    - [FAQ's](https://knowledge.apogeedigital.com/jam?hsLang=en#faqs)
- [MetaRecorder](https://knowledge.apogeedigital.com/metarecorder?hsLang=en#main-content)

    - [Getting Started](https://knowledge.apogeedigital.com/metarecorder?hsLang=en#getting-started)
    - [FAQ's](https://knowledge.apogeedigital.com/metarecorder?hsLang=en#faqs)
    - [Troubleshooting](https://knowledge.apogeedigital.com/metarecorder?hsLang=en#troubleshooting)
- [Plugins](https://knowledge.apogeedigital.com/plugins?hsLang=en#main-content)

    - [Plugin FAQ's](https://knowledge.apogeedigital.com/plugins?hsLang=en#plugin-faqs)
    - [Clearmountain's 8068](https://knowledge.apogeedigital.com/plugins?hsLang=en#clearmountains-8068)
    - [Clearmountain's Domain](https://knowledge.apogeedigital.com/plugins?hsLang=en#clearmountains-domain)
    - [Clearmountain's Phases](https://knowledge.apogeedigital.com/plugins?hsLang=en#clearmountains-phases)
    - [Symphony ECS Channel Strip](https://knowledge.apogeedigital.com/plugins?hsLang=en#symphony-ecs-channel-strip)
    - [Pultec EQP-1A](https://knowledge.apogeedigital.com/plugins?hsLang=en#pultec-eqp-1a)
    - [Opto-3A](https://knowledge.apogeedigital.com/plugins?hsLang=en#opto-3a)
    - [Apogee FX Rack](https://knowledge.apogeedigital.com/plugins?hsLang=en#apogee-fx-rack)
- [Apogee Control Remote](https://knowledge.apogeedigital.com/apogee-control-remote?hsLang=en#main-content)

    - [Getting Started](https://knowledge.apogeedigital.com/apogee-control-remote?hsLang=en#getting-started)
    - [FAQ's](https://knowledge.apogeedigital.com/apogee-control-remote?hsLang=en#faqs)
- [FAQ](https://knowledge.apogeedigital.com/faq?hsLang=en#main-content)

    - [Compatibility](https://knowledge.apogeedigital.com/faq?hsLang=en#compatibility)
    - [Webstore Orders](https://knowledge.apogeedigital.com/faq?hsLang=en#webstore-orders)
    - [Warranty](https://knowledge.apogeedigital.com/faq?hsLang=en#warranty)
    - [Repairs](https://knowledge.apogeedigital.com/faq?hsLang=en#repairs)
    - [DAW](https://knowledge.apogeedigital.com/faq?hsLang=en#daw)
    - [Optimization](https://knowledge.apogeedigital.com/faq?hsLang=en#optimization)
    - [Windows](https://knowledge.apogeedigital.com/faq?hsLang=en#windows)
    - [Element Series](https://knowledge.apogeedigital.com/faq?hsLang=en#element-series)
    - [Announcements](https://knowledge.apogeedigital.com/faq?hsLang=en#announcements)
- [Legacy Products](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#main-content)

    - [AD-16x & DA-16x](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ad-16x-da-16x)
    - [AD-16 & DA-16 (non-x versions)](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ad-16-da-16-non-x-versions)
    - [AD-8000](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ad-8000)
    - [AMBEO Smart Headset](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ambeo-smart-headset)
    - [AMBus Cards](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ambus-cards)
    - [Big Ben](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#big-ben)
    - [Duet (Firewire)](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#duet-firewire)
    - [Duet 2](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#duet-2)
    - [Duet for iPad/Mac/PC (USB)](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#duet-for-ipad-mac-pc-usb)
    - [Avid Pro Tools Duet](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#avid-pro-tools-duet)
    - [Element Series](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#element-series)
    - [Ensemble (Firewire)](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ensemble-firewire)
    - [Ensemble (Thunderbolt)](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ensemble-thunderbolt)
    - [GiO](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#gio)
    - [Jam](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#jam)
    - [Maestro App](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#maestro-app)
    - [Maestro 2](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#maestro-2)
    - [MiC](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#mic)
    - [MINI Products](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#mini-products)
    - [One](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#one)
    - [One (iPad, Mac, PC)](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#one-ipad-mac-pc)
    - [PSX-100](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#psx-100)
    - [Quartet](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#quartet)
    - [Rosetta 200](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#rosetta-200)
    - [Rosetta 800](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#rosetta-800)
    - [Rosetta AD](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#rosetta-ad)
    - [Sennheiser ClipMic](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#sennheiser-clipmic)
    - [Symphony32 PCI Cards](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#symphony32-pci-cards)
    - [Symphony 64 PCIe & Thunderbridge](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#symphony-64-pcie-thunderbridge)
    - [Symphony I/O Mk 1](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#symphony-i-o-mk-1)
    - [Symphony Mobile](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#symphony-mobile)
    - [Trak2](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#trak2)
    - [X-Digi-Mix Option Card](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#x-digi-mix-option-card)
    - [X-FireWire Option Card](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#x-firewire-option-card)
    - [X-HD Option Card](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#x-hd-option-card)
    - [X-Symphony Option Card](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#x-symphony-option-card)
    - [Video Option Card](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#video-option-card)
- [First Take](https://knowledge.apogeedigital.com/first-take?hsLang=en)

[![Chill listening crop-3](https://knowledge.apogeedigital.com/hs-fs/hubfs/Apogee%20Logo%20Purple.png?width=24&height=24&name=Apogee%20Logo%20Purple.png "Chill listening crop-3")](https://www.apogeedigital.com)

© 2024 Apogee Electronics

<https://www.youtube.com/channel/UCLDj_Rveg7lK-G6oXrBjukA>

Copyright © 2026, Apogee Electronics