Installing Control 2 Native for Symphony I/O MkII Thunderbolt

In this article, we explain the installation process for Control 2 software, as well as updating the Symphony I/O MkII via Thunderbolt

apogee-symphony-io-mkii-thunderbolt-no-modules-rear There are a few new steps when installing this new version of Control 2 for Symphony I/O MkII Thunderbolt users compared to the previous Control software.

If you have Dante, and just need to update your firmware, check this article instead: Updating Symphony MkII firmware via Dante

Install Control 2 Native:

First, you'll want to run the included UN-installer. This will uninstall all Apogee software to ensure you have a clean install.

Do not skip the uninstall step!

If the previous Symphony Control software isn't uninstalled, it can cause conflicts with the new Control 2 which uses DEXT instead of KEXT.

Click here to learn more about DEXT & KEXT.

Next, run the Installer.

During the install process, enable the "Support for Symphony I/O MkII" at this step:

Screenshot 2024-05-30 at 3.26.27 PM

You'll be prompted for your computer password, to allow the installer to modify files, and to restart.

Click Allow:

Installer would like to modify apps on your mac allow button

After you restart, you'll get a prompt that an extension needs approved:

System Extension Blocked

Click the option to Open System Settings and Approve the Apogee Extension. You'll be prompted for your computer password again. This is what installs the DEXT.

Allow Button Dext

Update Symphony I/O MkII Thunderbolt Firmware:

Head to Applications > Utilities and find the Symphony updater:

Screenshot 2024-05-30 at 3.28.46 PM

Select Thunderbolt only:

Screenshot 2024-05-30 at 3.29.07 PM

Follow the prompts until the firmware update is complete.

After that, you should be good to go!