--- title: How do I check the status of my RMA? description: If you’d like to check the current status of your RMA, first check for email notifications from Apogee. --- [Skip to content](https://knowledge.apogeedigital.com/how-do-i-check-the-status-of-my-rma#main-content) English Show submenu for translations [Contact us](https://knowledge.apogeedigital.com/kb-tickets/new?hsLang=en) ![Apogee Logo White.png\]](https://knowledge.apogeedigital.com/hs-fs/hubfs/Apogee%20Logo%20White.png?height=40&name=Apogee%20Logo%20White.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://knowledge.apogeedigital.com/kb-tickets/new) - Go to apogeedigital.com Go to apogeedigital.com How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.apogeedigital.com/?hsLang=en) 2. [FAQ](https://knowledge.apogeedigital.com/faq?hsLang=en) 3. [Repairs](https://knowledge.apogeedigital.com/faq?hsLang=en#repairs) # How do I check the status of my RMA?   How do I check my Apogee RMA status? To check the current status of your RMA, first review any email notifications from Apogee. Apogee sends automatic email updates at each key stage of the RMA process, including:   - Your RMA is submitted - Your RMA is incomplete - Your RMA is ready to ship - Your unit is received - Your unit was damaged during shipping - Your unit has been shipped   ### What if I need more help with my RMA? You may also contact Apogee Support via live chat during standard business hours (Monday–Friday, 9 AM–4 PM PT), or submit an inquiry via email to support@apogeedigital.com   - [BOOM](https://knowledge.apogeedigital.com/boom?hsLang=en#main-content) - [User Guide](https://knowledge.apogeedigital.com/boom?hsLang=en#user-guide) - [Getting Started](https://knowledge.apogeedigital.com/boom?hsLang=en#getting-started) - [Troubleshooting](https://knowledge.apogeedigital.com/boom?hsLang=en#troubleshooting) - [FAQs](https://knowledge.apogeedigital.com/boom?hsLang=en#faqs) - [Duet 3](https://knowledge.apogeedigital.com/duet-3?hsLang=en#main-content) - [User Guide](https://knowledge.apogeedigital.com/duet-3?hsLang=en#user-guide) - [Getting Started](https://knowledge.apogeedigital.com/duet-3?hsLang=en#getting-started) - [Troubleshooting](https://knowledge.apogeedigital.com/duet-3?hsLang=en#troubleshooting) - [FAQs](https://knowledge.apogeedigital.com/duet-3?hsLang=en#faqs) - [Symphony Desktop](https://knowledge.apogeedigital.com/symphony-desktop?hsLang=en#main-content) - [User Guide](https://knowledge.apogeedigital.com/symphony-desktop?hsLang=en#user-guide) - [Getting Started](https://knowledge.apogeedigital.com/symphony-desktop?hsLang=en#getting-started) - [Troubleshooting](https://knowledge.apogeedigital.com/symphony-desktop?hsLang=en#troubleshooting) - [FAQ's](https://knowledge.apogeedigital.com/symphony-desktop?hsLang=en#faqs) - [Symphony Studio](https://knowledge.apogeedigital.com/symphony-studio?hsLang=en#main-content) - [Getting Started](https://knowledge.apogeedigital.com/symphony-studio?hsLang=en#getting-started) - [Troubleshooting](https://knowledge.apogeedigital.com/symphony-studio?hsLang=en#troubleshooting) - [FAQ](https://knowledge.apogeedigital.com/symphony-studio?hsLang=en#faq) - [Symphony I/O Mk 2](https://knowledge.apogeedigital.com/symphony-i-o-mk-2?hsLang=en#main-content) - [User Guide](https://knowledge.apogeedigital.com/symphony-i-o-mk-2?hsLang=en#user-guide) - [Getting Started](https://knowledge.apogeedigital.com/symphony-i-o-mk-2?hsLang=en#getting-started) - [Compatibility](https://knowledge.apogeedigital.com/symphony-i-o-mk-2?hsLang=en#compatibility) - [Troubleshooting](https://knowledge.apogeedigital.com/symphony-i-o-mk-2?hsLang=en#troubleshooting) - [FAQ's](https://knowledge.apogeedigital.com/symphony-i-o-mk-2?hsLang=en#faqs) - [Jam X](https://knowledge.apogeedigital.com/jam-x?hsLang=en) - [HypeMiC](https://knowledge.apogeedigital.com/hypemic?hsLang=en#main-content) - [User Guide](https://knowledge.apogeedigital.com/hypemic?hsLang=en#user-guide) - [Getting Started](https://knowledge.apogeedigital.com/hypemic?hsLang=en#getting-started) - [Troubleshooting](https://knowledge.apogeedigital.com/hypemic?hsLang=en#troubleshooting) - [MiC +](https://knowledge.apogeedigital.com/mic?hsLang=en#main-content) - [User Guide](https://knowledge.apogeedigital.com/mic?hsLang=en#user-guide) - [Getting Started](https://knowledge.apogeedigital.com/mic?hsLang=en#getting-started) - [FAQ's](https://knowledge.apogeedigital.com/mic?hsLang=en#faqs) - [ClipMic digital 2](https://knowledge.apogeedigital.com/clipmic-digital-2?hsLang=en#main-content) - [Getting Started](https://knowledge.apogeedigital.com/clipmic-digital-2?hsLang=en#getting-started) - [Groove](https://knowledge.apogeedigital.com/groove?hsLang=en#main-content) - [User Guide](https://knowledge.apogeedigital.com/groove?hsLang=en#user-guide) - [Getting Started](https://knowledge.apogeedigital.com/groove?hsLang=en#getting-started) - [FAQ's](https://knowledge.apogeedigital.com/groove?hsLang=en#faqs) - [Troubleshooting](https://knowledge.apogeedigital.com/groove?hsLang=en#troubleshooting) - [Jam +](https://knowledge.apogeedigital.com/jam?hsLang=en#main-content) - [Getting Started](https://knowledge.apogeedigital.com/jam?hsLang=en#getting-started) - [FAQ's](https://knowledge.apogeedigital.com/jam?hsLang=en#faqs) - [MetaRecorder](https://knowledge.apogeedigital.com/metarecorder?hsLang=en#main-content) - [Getting Started](https://knowledge.apogeedigital.com/metarecorder?hsLang=en#getting-started) - [FAQ's](https://knowledge.apogeedigital.com/metarecorder?hsLang=en#faqs) - [Troubleshooting](https://knowledge.apogeedigital.com/metarecorder?hsLang=en#troubleshooting) - [Plugins](https://knowledge.apogeedigital.com/plugins?hsLang=en#main-content) - [Plugin FAQ's](https://knowledge.apogeedigital.com/plugins?hsLang=en#plugin-faqs) - [Clearmountain's 8068](https://knowledge.apogeedigital.com/plugins?hsLang=en#clearmountains-8068) - [Clearmountain's Domain](https://knowledge.apogeedigital.com/plugins?hsLang=en#clearmountains-domain) - [Clearmountain's Phases](https://knowledge.apogeedigital.com/plugins?hsLang=en#clearmountains-phases) - [Symphony ECS Channel Strip](https://knowledge.apogeedigital.com/plugins?hsLang=en#symphony-ecs-channel-strip) - [Pultec EQP-1A](https://knowledge.apogeedigital.com/plugins?hsLang=en#pultec-eqp-1a) - [Opto-3A](https://knowledge.apogeedigital.com/plugins?hsLang=en#opto-3a) - [Apogee FX Rack](https://knowledge.apogeedigital.com/plugins?hsLang=en#apogee-fx-rack) - [Apogee Control Remote](https://knowledge.apogeedigital.com/apogee-control-remote?hsLang=en#main-content) - [Getting Started](https://knowledge.apogeedigital.com/apogee-control-remote?hsLang=en#getting-started) - [FAQ's](https://knowledge.apogeedigital.com/apogee-control-remote?hsLang=en#faqs) - [FAQ](https://knowledge.apogeedigital.com/faq?hsLang=en#main-content) - [Compatibility](https://knowledge.apogeedigital.com/faq?hsLang=en#compatibility) - [Webstore Orders](https://knowledge.apogeedigital.com/faq?hsLang=en#webstore-orders) - [Warranty](https://knowledge.apogeedigital.com/faq?hsLang=en#warranty) - [Repairs](https://knowledge.apogeedigital.com/faq?hsLang=en#repairs) - [DAW](https://knowledge.apogeedigital.com/faq?hsLang=en#daw) - [Optimization](https://knowledge.apogeedigital.com/faq?hsLang=en#optimization) - [Windows](https://knowledge.apogeedigital.com/faq?hsLang=en#windows) - [Element Series](https://knowledge.apogeedigital.com/faq?hsLang=en#element-series) - [Announcements](https://knowledge.apogeedigital.com/faq?hsLang=en#announcements) - [Legacy Products](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#main-content) - [AD-16x & DA-16x](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ad-16x-da-16x) - [AD-16 & DA-16 (non-x versions)](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ad-16-da-16-non-x-versions) - [AD-8000](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ad-8000) - [AMBEO Smart Headset](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ambeo-smart-headset) - [AMBus Cards](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ambus-cards) - [Big Ben](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#big-ben) - [Duet (Firewire)](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#duet-firewire) - [Duet 2](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#duet-2) - [Duet for iPad/Mac/PC (USB)](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#duet-for-ipad-mac-pc-usb) - [Avid Pro Tools Duet](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#avid-pro-tools-duet) - [Element Series](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#element-series) - [Ensemble (Firewire)](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ensemble-firewire) - [Ensemble (Thunderbolt)](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#ensemble-thunderbolt) - [GiO](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#gio) - [Jam](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#jam) - [Maestro App](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#maestro-app) - [Maestro 2](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#maestro-2) - [MiC](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#mic) - [MINI Products](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#mini-products) - [One](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#one) - [One (iPad, Mac, PC)](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#one-ipad-mac-pc) - [PSX-100](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#psx-100) - [Quartet](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#quartet) - [Rosetta 200](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#rosetta-200) - [Rosetta 800](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#rosetta-800) - [Rosetta AD](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#rosetta-ad) - [Sennheiser ClipMic](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#sennheiser-clipmic) - [Symphony32 PCI Cards](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#symphony32-pci-cards) - [Symphony 64 PCIe & Thunderbridge](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#symphony-64-pcie-thunderbridge) - [Symphony I/O Mk 1](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#symphony-i-o-mk-1) - [Symphony Mobile](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#symphony-mobile) - [Trak2](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#trak2) - [X-Digi-Mix Option Card](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#x-digi-mix-option-card) - [X-FireWire Option Card](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#x-firewire-option-card) - [X-HD Option Card](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#x-hd-option-card) - [X-Symphony Option Card](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#x-symphony-option-card) - [Video Option Card](https://knowledge.apogeedigital.com/legacy-products?hsLang=en#video-option-card) - [First Take](https://knowledge.apogeedigital.com/first-take?hsLang=en) [![Chill listening crop-3](https://knowledge.apogeedigital.com/hs-fs/hubfs/Apogee%20Logo%20Purple.png?width=24&height=24&name=Apogee%20Logo%20Purple.png "Chill listening crop-3")](https://www.apogeedigital.com) © 2024 Apogee Electronics Copyright © 2026, Apogee Electronics