RMA: What shipping cost am I responsible for?

  • You are responsible for shipping your unit to our facility and insuring the shipment.
  • Please make sure to write your RMA Number on the outside of the package.
  • On warranty service, you pay for shipping to Apogee, and Apogee will pay for return ground shipping within the continental United States, Alaska, Hawaii.
  • For non-warrantied products, the customer is responsible to pay for shipping to Apogee. The customer is responsible for a separate charge for return shipping that Apogee will include with the invoice for the out-of-warranty repair charges.