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      How to Uninstall everything Apogee from your computer.

      Lists every possible place an Apogee file could be and how to uninstall them manually

      Please follow these instructions to completely remove any and all Apogee stuff, along with Logic/ProTools prefs:

      • Quit any DAWs or audio applications you may have open, including Logic and Pro Tools.

      • Disconnect Apogee device(s) from your computer.

      • Trash any existing Apogee installer packages you might have on your computer (downloads folder, desktop, etc.)

      • Download the latest installer package/build.

      • Open the installer package you downloaded and run the included UNinstaller (if there is one).

      • Open the Terminal (Applications/Utilities/Terminal), and enter the following command (you will be prompted for your password after entering):
      sudo kextcache --clear-staging

      • While still in the Terminal, enter the following command (you will again be prompted for your password after entering):

      tccutil reset Microphone

      • Use FINDER to go the following locations, and Trash the following if any of these files exist after uninstalling:

        • MacHD / Library / Application Support > Avid > Audio > Plugin-Ins > all Apogee plugins (Apogee Channel FX, Clearmountain's Spaces, EQP-1A, MEQ-5, ModComp, ModEQ, Opto-3A, Symphony ECS Channel Strip)

        • MacHD / Library / Audio / Plug-Ins / Components / all Apogee plugins (Apogee Channel FX, Clearmountain's Spaces, EQP-1A, MEQ-5, ModComp, ModEQ, Opto-3A, Symphony ECS Channel Strip)

        • MacHD / Library / Audio / Plug-Ins / VST / all Apogee plugins (Apogee Channel FX, Clearmountain's Spaces, EQP-1A, MEQ-5, ModComp, ModEQ, Opto-3A, Symphony ECS Channel Strip)

        • MacHD / Library / Audio / Plug-Ins / VST3 / all Apogee plugins (Apogee Channel FX, Clearmountain's Spaces, EQP-1A, MEQ-5, ModComp, ModEQ, Opto-3A, Symphony ECS Channel Strip)

        • MacHD / Library / Extensions / ApogeeElementEnsemble.kext

        • MacHD / Library / Extensions / ApogeeSymphonyIO2T.kext

        • MacHD / Library / Extensions / Duet3Overide.kext

        • MacHD / Library / Extensions / DuetUSBOverideDriver.kext

        • MacHD / Library / Extensions / ONEv2USBOverideDriver.kext

        • MacHD / Library / Extensions / QuartetUSBOverideDriver.kext

        • MacHD / Library / Extensions / SDOverride.kext

        • MacHD / Library / LaunchAgents / com.ElementHelper.plist

        • MacHD / Library / LaunchAgents / com.SymphonyHelper.plist

        • MacHD / Library / LaunchDaemons / com.apogee.ElEnsDetect.plist

        • MacHD / Library / LaunchDaemons / com.apogee.SIOCDetect.plist

        • MacHD / Library / LaunchDaemons / com.apogee.SDDetect.plist

        • MacHD / Library / LaunchDaemons / com.apogee.apogeeglue.plist

        • MacHD / Library / LaunchDaemons / com.apogee.apogeemessenger.plist

        • MacHD / Library / Preferences / Apogee

        • MacHD / Library / Preferences / com.apogee.daemon.plist

        • MacHD / Library / Preferences / com.apogee.glueserver.xml

        • MacHD / Library / Preferences / com.apogee.symphonyDaemon.plist

        • MacHD / Library / Preferences / com.apogee.usbApogeeDaemon.plist

        • MacHD / Library / Preferences / Audio / com.apple.audio.DeviceSettings.plist

        • MacHD / Library / Preferences / Audio / com.apple.audio.SystemSettings.plist

      (for the next set of things, you'll need to make sure your User Library is visible)[or Shift+Command+period "." key shows all hidden items]

      • Trash the following if any of these files exist after uninstalling:

        • MacHD / Users / [your username] / Library / Application Support / Apogee

        • MacHD / Users / [your username] / Library / Audio / Presets / Apogee (make sure to copy any presets you don't want to lose before trashing this folder!)

        • MacHD / Users / [your username] / Library / Caches / AudioUnitCache / com.apple.audiounits.cache

        • MacHD / Users / [your username] / Library / Caches / com.apple.logic10 / Cache.db, Cache.db-shm, Cache.db-wal

        • MacHD / Users / [your username] / Library / Logs / Apogee

        • MacHD / Users / [your username] / Library / Preferences / com.apogeedigital.Control.plist

        • MacHD / Users / [your username] / Library / Preferences / com.apogeedigital.Messenger.plist    (if you see any other apogee files in this location, trash them as well)

        • MacHD / Users / [your username] / Library / Preferences / com.apple.logic.pro.cs

        • MacHD / Users / [your username] / Library / Preferences / com.apple.logic10.plist

      • Locate this folder and copy it to your desktop, just in case you'll need it again:   Users / [your username] / Library / Preferences / Avid / Pro Tools

        • Once you've copied this folder to your desktop, go back to its location and trash it:  Users / [your username] / Library / Preferences / Avid / Pro Tools

      • Empty the Trash

      • Restart the Mac

      • Now run the new installer and follow the prompts.

      • Restart the Mac

      • If using Symphony Desktop:  Before connecting Symphony Desktop to your computer, check the firmware version that's currently on it by going to Page 3 of the System Settings screen on the touchscreen and tapping the 'Update' button and then confirming that the version it displays matches the version in the version.txt file of the SymphonyDesktopUpdate image in the installer package (open the installer package, double-click on the SymphonyDesktopUpdate image and then once it opens, double-click on the version.txt file to view the version and compare it to the one that's displayed in the Update screen of the Symphony Desktop).
        If it's an earlier version, then you will need to update the firmware by connecting the USB stick that came with the unit (or any USB stick that's formatted to FAT-32) to your computer and dragging the SymphonyDesktopUpdate image from the installer package onto the USB stick, ejecting the USB stick, and then connecting it to the back of the Symphony Desktop and tapping the 'Update' button in Page 3 of the System Settings screen on the touchscreen and following the instructions. Once the Symphony Desktop is up to date (or if it already was), connect it to your Mac.

      • If using Duet3:  Before connecting Duet3 to your computer, press down and hold on the device's controller knob while connecting the device to your computer's USB. You will be prompted with a firmware update message- once you see it, you can let off the control knob and then click 'Yes' to update the firmware. Go ahead and update the firmware, even if you think it's already up to date.